What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Product Operations Manager job at Xero

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

We are now recruiting a Product Operations Manager to work with our product leadership based in Auckland and Wellington!

The team: We’re a small team of dedicated people, working together to create change and help Xero achieve its goals. We have diverse backgrounds and are always keen to problem solve together, supporting and challenging each other when needed.

The role: Our vision is to connect and inform Xero, making space for the Product Organisation to thrive. This high impact role is placed right in the centre of how we plan and operate as a product business, to help us constantly improve the way we plan and operate. You'll work to create a connection between people and processes, identify areas for improvement and change them, designing and embedding new processes, rituals and tools.

The work: Work with Senior Leaders and Operations experts to design, implement and manage scalable processes in areas including financial planning, capacity management, dependency management and organisation-wide goal setting. Create and collate executive level reporting, facilitate decision making and manage change initiatives within Product.

What we are looking for:

The ability to influence outcomes & build trust at all levels up to and including exec
Strong skills in business process improvement and change and a desire to take these skills to the next level
A strong interest in promoting the well-being of your organisation
An analytical mindset with the ability to see the bigger picture
A strong sense of accountability with high levels of business acumen
Illustrated experience of taking ownership to drive performance

Xero is an inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. Where creativity, innovation and continuous learning are encouraged and celebrated. Whether you're after a workplace with a social vibe, or a workplace which understands your family, sport or a side gig is the priority or something in between - Xero can be all of that and more.

At Xero, we trust you to build your career to the best of your ability and we will support your desire for learning with training and career mentorship to help you flourish.

Some perks at Xero include:

- Employee Share Plan - own a part of Xero!

- Parental leave for primary (parental leave payments equivalent to 26 weeks) and secondary caregivers (up to six weeks of paid partner’s leave)

- Life insurance and discounted medical insurance

- Enhanced leave - 10 days of wellbeing leave from day 1 (sick, injured, need a day for your personal wellbeing or involves taking care of your family)

- 3 extra annual leave days used between Christmas and New Year (on top of 4 weeks of annual leave)

- Flexible working

- Any many more!

Xero is a Rainbow Tick certified employer.

Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business. Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine what reasonable accommodations can be provided to ensure their role can be performed safely.

Please include a cover letter in your application, telling us why you’re a great fit for this position.

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Product Operations Manager

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