What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Operations Manager job at 1password

Over 100,000 businesses and millions of people use 1Password to protect their most important information. Our mission has always been to ease the tension between security and convenience and help people navigate the digital world without fear or friction. Our culture encourages big ideas and new ways of working that help us to make the online world a safer place for everyone.

We are looking for someone with strong analytical skills to power the next phase of product growth at 1Password. As part of the Product Insights team, you will become an expert on our user base, monitor product performance, coordinate A/B tests, and generate actionable insights that shape the experience of our millions of users. You relish opportunities to dig into data, are passionate about product and users, and have a unique ability to quickly separate a signal from noise.

Help shape our next phase of growth while developing into a strong product and business leader. We’re growing, and we are looking for someone passionate about joining a dynamic, global team of security, product, and data nerds that value you for you.

This is a remote opportunity within Canada and the US.

What we're looking for:

Bachelor’s degree and 3-5 years of data or analytics experience, ideally in technology, consulting, or VC/PE/investment banking
Nice to have: SQL skills. SaaS, product, or user research experience
Led analytics projects that required both attention to detail and big picture thinking
Proven record of surfacing insights and influencing teams to act
Can quickly pull data sets or identify proxy measures and then see what’s significant
Experienced at tracking product launches, partnering with teams to define success metrics, and running A/B and multivariate hypothesis tests
Easily creates a range of data visualizations that are accurate, reliable, and memorable
Compelling communicator to peers and to leadership even without spreadsheets or dashboards; succinctly explaining “so-what” comes naturally
Persistent and scrappy in the face of ambiguity or when data pipelines don’t pipe
Is satisfied only when a report or repeatable data process is automated or ready for scale
Shared and received feedback to grow yourself and those around you
Naturally curious and highly motivated to jump in, analyze or experiment, and learn – while inspiring others to do the same

What you can expect:

Lead data and analytics projects that cut across Product and partner with teams throughout 1Password
Power which features we prioritize at 1Password and serve as a thought partner to teammates across Product (and beyond)
Directly shape our data and analytics roadmap, as well as our data governance and analytics tools – it’s up to us!
Generate insights and help teams reach aha moments using data and dashboards
Refine and monitor product metrics and draft the documentation that other data teams wish they had
Brief analyses and experiment results to 1Password leaders and external facing teams
Make each day that much better by encouraging all of us to be data champions
Grow as an analyst and hone your craft in ways big and small
Embrace and contribute to our diversity of perspectives, ideas, backgrounds, and strengths

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> ? Maternity and parental leave top up programs

> ? Wellness spending account

> ? Generous PTO policy

> ? Company-wide wellness days off scheduled throughout the year

> ? Complimentary Headspace membership

> ? Comprehensive health coverage

Growth and future

> ? Employee stock option program for all full time employees

> ? Retirement matching program

> ? Training budget, 1Password University access, and learning sessions

> ? Free 1Password account (and friends and family discount!)

> ? A You Need A Budget membership

Flexibility and community

> ? Paid volunteer days

> ? Employee-led DEI&B programs and ERGs

> ? Fully remote environment

> ? Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

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Product Operations Manager, Insights

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