Product Operations Manager

The vision of the Product Operations team is to build the best Product team in Europe by 1) enabling product teams to maximize their impact 2) driving operational excellence through best-in class product development processes and tools 3) organizing product knowledge 4) growing the teams' talent and engagement.

Your mission

As part of the Operational Excellence stream, you will lead and manage transversal Product projects. You will eventually be responsible for managing and building a team of project managers to support you. You will be reporting to the Product Operations Director and will interact with the Product Directors, the Product Managers and other Doctolib teams such as Design, Engineering and Product Data to:

• Continuously improve our Product Discovery & Delivery processes & tooling

• Define, improve and standardize efficient and scalable processes & tooling in terms of Product project management
• Optimize the usage of our Product & Tech project management tools

• Guarantee strong and healthy collaboration among Product teams

• Clarify the roles and responsibilities of key Project deliverables and milestones within feature teams (Product Management, Design, Tech, Product Data)
• Identify collaboration challenges between Product teams and key stakeholders (business owners, security teams, legal team…) and clarify or improve processes to drive efficiency and teams’ satisfaction

• Provide Product Leadership with insights on Product culture and processes

• Be aware and communicate market insights in terms of Product best practices and methodologies
• Monitor impact of processes and tools on teams’ velocity and product quality

Your skills

You could be our next team mate if:

• You have 5+ years of experience in Consulting or Product Ops, Program Management in Tech SaaS company
• You are interested in supporting growth through best practices and alignment within teams
• You are recognized for your professional efficiency and ability to structure
• You have excellent communication skills, with the ability to articulate both verbally and in writing a compelling vision
• You have experience in project management, problem-solving skills and a strong analytical mindset
• You have experience building and managing a team
• You are comfortable working on multiple projects with several teams at once
• You are used to working in an international environment and able to think global / act local
• You recognize yourself in our SCALES values 
• You have an entrepreneurial mindset with the ambition to transform the healthcare sector
• You are fluent in English. Native speaker in French or German is a plus

About Doctolib

Founded in 2013, Doctolib is one of Europe’s fastest growing healthcare technology companies. Everyday we strive to fulfill three entrepreneurial missions:

1. Improve the daily life of healthcare personnel
2. Improve patient access to healthcare and patient health
3. Build a team of entrepreneurs with humanist values

We are dedicated to creating useful solutions for healthcare personnel and patients, regardless of age, condition or location. We strongly believe in prioritizing data privacy as we continue to build services with a positive social impact for the long run.

At Doctolib, we don’t just accept diversity, we respect and celebrate it! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability or place of origin. We take care of each other and are grateful for each Doctoliber’s contribution to our mission!