What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Operations Manager position?

The suggested salary for this position is $130,250-$155,800*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Operations Manager job at 1password

Over 100,000 businesses and millions of people use 1Password to protect their most important information, and we believe those people – and the companies they work for – shouldn’t have to choose between security and productivity. We see security as a human challenge, rather than a technological one. It’s hard work, but our mission has always been to ease the tension between security and convenience and help people navigate the digital world without fear or friction. Human-centric security is part of our DNA, but human-centricity is also the backbone of our culture. We encourage big ideas and new ways of working that help us to make the online world a safer place for everyone.

We’re looking for an efficiency-driven Product Operations Manager to help us build 1Password products on a growing Product team. We want someone who’s excited about products that solve user privacy and security needs, with a passion for creating the organization and shared practices that teams need. You’ll be working with a cross-functional team that’s responsible for experiments, improving or introducing new systems and tools, and collaborating on how our Product team operates and scales.

Product Operations plays a visible role in the company and we’re looking for creative people who are comfortable managing stakeholders at all levels, including senior leaders and executives. As shared owners of our roadmap, the Product Operations team is a critical influence on our team's ability to deliver.

This is a remote opportunity within Canada and the US.

What we're looking for:

3-5 years of work experience, ideally in a product environment
Understanding of how to turn user needs into products
Aptitude for building high-trust partnerships up and across organizations, with technical and non-technical teams
Experience with tackling ambiguous problems with an ability to move to action-oriented solutions, bringing the team along with clear communication
Strong strategic thinker able to creatively solve problems, prioritize solutions, and motivate stakeholders to do the same
Genuine excitement to understand problems completely, resulting in thoughtful solutions that engage cross-functional stakeholders
Familiarity with roadmapping and project management tools like Productboard and Monday.com an asset; ability and desire to learn and teach new tools a necessity
An understanding of how and when process accelerates vs. decelerates teams and progress
Understanding of how data influences decision making
Naturally curious and excited to get started, learn, and inspire others

What you can expect:

Working with a passionate, highly motivated, cross-functional team that is focused on building a safer, simpler digital future for everyone
Being part of a high impact Product Operations team that is responsible for driving product team alignment and efficiency, and overall product delivery
A dynamic, highly collaborative environment
Empowerment to contribute to, and help drive, product strategy at a fast moving, user-focused company
Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes
Embrace and contribute to our diversity of perspectives, ideas, backgrounds, and strengths

United States-based roles only: Minimum annual salary for this role is $99,000 USD, plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Complimentary Headspace membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Employee stock option program for all full time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEI&B programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [[email protected]].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [[email protected]] or through 1Password Support.

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Product Operations Manager

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