What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Operations Analyst job at Sure

Join a leading insurtech company that is unlocking the potential of digital insurance to help everyone protect what matters most! Are you up for the challenge?

Sure was founded in 2015 and is the digital insurance platform that empowers brands and carriers to distribute products quickly. Our solutions reach and engage customers wherever they are on their journey. We are on a mission to provide a hassle-free way to buy insurance anywhere by powering insurance carriers and brands with our SaaS platform. Together we are building products that make digital insurance accessible to all.

🤝 Culture is everything. Join an incredible team of smart, passionate, collaborative and driven individuals. We empower our teams and promote autonomy and independence wherever we can.

🌐 We are remote first. Work from anywhere in the United States.

🏆 Strive for greatness. We’ve been named 13th Fastest Growing Company by Deloitte Technology Fast 500, Best Place to Work in 2022 by Built In and recognized for Transforming the Global Insurance Industry by InsurTech 100.

💰Funding. In October 2021, we raised $100M in our Series C with a $550M valuation.

We’re growing!

At Sure, we’re a mission driven team of designers, engineers, and product managers who are passionate about improving every aspect of insurance. Through our CRM SaaS platform and developer tools, we enable global insurers as well as brands to distribute and service any insurance policy digitally. While our environment is collaborative and relaxed, we build products that are well-considered and well-architected.

As a Product Operations Analyst you will support our Product teams as you ensure that new and current products, features and processes scale efficiently. You will be responsible for entering specific data into our databases. You will be responsible for managing this data and keeping it organized.

What you'll be doing:

Modify customer facing content using Liquid, CSS and HTML
Verify data by comparing it to source documents
Serve as the primary user and subject matter expert for Sure’s internal tools
Work closely with Product Management and Engineering to improve the customer experience
Develop data-driven business insights and work with cross-functional partners to identify opportunities and recommend prioritization of product, growth, and optimization initiatives

What we're looking for:

Undergraduate degree
You’re accurate and pay close attention to detail. You own your work and take charge on projects when needed
Experience with HTML, CSS, Liquid, Markdown or other templating languages
You have outstanding written and verbal communication skills
Effective prioritization is a must
You have a desire to learn and are a highly motivated self-starter

What we do for you:

Unlimited PTO… no really, we want you to take it!
Mental Health Breaks - company provided meditation app and a weekly wellness hour
WFH stipend to help you work your best while being remote
Countless Medical, Dental and Vision plans … we are an insurtech company after all!
Equity and 401K
Generous parental leave

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For more information, visit https://www.sureapp.com/. Follow @SureHQ on Twitter, Facebook and Instagram.

Employment at Sure is contingent upon a satisfactory verification of a general and criminal background check. Upon an offer of employment, all prospective employees may be required to complete an employment application. Any background verifications will be obtained with written consent from the individual.

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Product Operations Analyst

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