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Atlassian

Product Marketing Manager, ITSM (Enablement)

Full-timeProduct Marketing Manager$120,000-$184,000 Remote US
Employee discount programs
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Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Product Marketing Manager to join our ITSM product marketing team! You will help drive awareness and adoption of Atlassian’s IT service management (ITSM) solution, Jira Service Management.
The role involves arming our growing enterprise field sales teams and channel partners with the tools they need to win more deals and win them faster. You’ll work closely with product management, sales, channel, enablement, demand generation, and other cross-functional teams to plan, execute, measure, and optimize programs. The ideal candidate gets a thrill from forming relationships and participating in calls with sales and channel partners to understand their needs and help them speak to our product and vision. 

What you'll do

  • Create messaging, tools, and training to arm our enterprise direct sales teams and channel partners to successfully identify, engage, and close deals, including pitch decks, datasheets, case studies, and sales plays
  • Identify where we win and where we lose to create compelling assets and programs to increase sales and channel effectiveness
  • Creates competitive battle cards, messaging, and other assets both for our sales team and partners, as well as for marketing and demand generation
  • Gather and share market insights and product feedback with product management, product marketing, and sales to inform product and business strategies

Your background

  • You have 4+ years of product marketing experience in B2B enterprise software; previous experience in a customer-facing role (e.g. pre-sales engineering, sales, business development, etc.) is a plus
  • You’re experienced with the B2B enterprise sales cycle and interacting with customers
  • You have strong technical acumen and can quickly translate complex concepts into easily digestible messages; subject matter expertise in IT Operations, ITSM, and/or DevOps is a plus
  • You’re a compelling writer and presenter and love to tell both written and verbal stories
  • You’re an effective communicator and enjoy collaborating with cross-functional teams
  • You can easily anticipate how sales teams will utilize your tools and always strive to produce high-quality customer-facing assets 
  • You can navigate ambiguity and proactively seek new approaches for experimentation and optimization
More about our team
You’ll be joining a team driving traction into the ITSM market. The ITSM Product Marketing team is growing rapidly, so you’ll have a tremendous opportunity to help us build our team culture, formulate strategies, build programs from scratch, influence product roadmap, and be instrumental in driving growth for the company. Product Marketing at Atlassian is responsible for creating and executing the GTM strategy for all products across the Atlassian product portfolio by supporting our flywheel model and our approach to enterprise sales. We run our organization like a well-oiled agile team, where the top priority items are easily identifiable and everyone on the team rallies around those deliverables, and each other, on a regular basis.

Compensation
At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:
Zone A: $120,000 - $184,000
Zone B: $108,000 - $165,600
Zone C: $99,600 - $152,800
Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Marketing Manager, ITSM (Enablement) position?
    The suggested salary for this position is $120,000-$184,000
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Atlassian
Atlassian Corporation Plc is an Australian software company that develops products for software developers, project managers and other software development teams.
Website
Industry
Collaboration, Enterprise Software
Founded
2002
Size
5K-10K employees

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