Product Manager Specialist | Billing Team

Apply now for a career that puts wellbeing first!

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 

*Big news: Gympass is now Wellhub! 
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here. 

THE OPPORTUNITY

We are looking for a Product Manager Specialist to join our Product and Technology Team in São Paulo! The Billing team is responsible for the platform that serves the entire Gympass business, processing millions of transactions for users and companies around the globe. We work closely with cross-functional teams to build a billing platform to charge the Subscribers and Clients correctly according to the commercial conditions and business requirements aligned with the main stakeholders of the company.

YOUR IMPACT

• Millions of Users and Clients transactions are impacted by the solutions provided by the Billing team according to Gympass growth. The main solution covers an orchestrator, calculations, and quotes for the Enterprise and membership fee models in the Gympass ecosystem. 
  
• Your deliverables influence B2B and B2C billing calculators around the globe by both creating new billing mechanisms and improving existing ones.
  
• Together with the technical leadership, you will implement and deliver solutions working with a cross-functional team. 
  
• You will have the opportunity to develop leadership skills, have exposure to senior leaders across the organization, work closely with an amazing team, and help them speed up their learning curve. You will also have opportunities to develop skills by getting involved in the Subscriber and Client journeys and building products and services for the whole company.
  
• Drive product requirements definition, engage with Clients around the world to discover their needs, actively collaborate with various cross-functional teams and stakeholders within Gympass to propose new product solutions as well as to continuously review and improve the current product functionality and performance
  
• Build and clearly communicate your product vision in addition to the product benefits to our users and internal stakeholders
  
• Drive product planning, build and manage high-quality product roadmaps
  
• Work closely with data, product design, and engineering teams to deliver well-rounded, scalable, and stunning products
  
• Create OKRs, goals, and metrics also track their progress
  
• Explore new ways of improving existing services, products, and process
  
• Manage our backlog and lead meetings with engineers and designers
  
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• You have product management experience with great tech products
• Desirable experience building a product from scratch in close collaboration with engineering and design team members
• Great experience in Billing, Payments, and Invoicing business models, including end-to-end billing flow experience.
• Experience working alongside data teams.
• Analytical and quantitative skills are a must, ability to use data and metrics to generate insights, iterate, and improve product
• Be able to prioritize and make pragmatic decisions
• Ability to analyze complex requirements and translate them into a simple, friendly, and intuitive product
• Entrepreneurial and self-driven spirit with a great desire to make things happen
• Capacity to develop original ideas and propose innovative product solutions
• Experience in agile development environments
• Engineering/ software development background is a plus

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. 

WHAT WE OFFER YOU 

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: Choose when and where you work. For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. 

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

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