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Product Manager, Resident App at Flow in New York, United States

About the Company

Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

We’re looking for a Product Manager with a background in developing consumer-facing, mobile-first applications. This person will co-lead our efforts in building the best-of-class platform to service our residents, on-site property management team, and asset management team. You will work closely with engineering, design and cross-functional teams to build products and new experiences on behalf of our users.

The Product Manager will define, own, prioritize, and deliver product solutions that bring business value.

Responsibilities

Prepare technical reports by collecting, analyzing, and summarizing information and trends
Prioritize across a large plate of deliverables and focus the team’s execution power on the most business-critical problems
Deeply understand the users, their pain points, and how they use the productInvent simple process solutions and durable product solutions that are situationally appropriate
Define, own, and deliver business-level goals and key results
Create generalizable solutions to ambiguous problems, and outline the solutions via clear and executable product requirements
Be a highly productive team member who will work with others in the team, striving to stay a few steps ahead of the market, anticipating market opportunities, and focusing on delivering an exceptional userexperience
Set a product roadmap for the resident app as we expand into this adjacent capability

Ideal Background

A minimum of 5 years experience working with a high-growth tech company building consumer-facing, mobile first products
Technically-minded and understands the costs & tradeoffs in building enterprise-grade software solutions
Practices the 80/20 rule of speed over perfection
Comfortable in agile teams managing user story boards, with an emphasis on creating, prioritizing, and testing high impact product features
Has experience formulating and driving a focused product vision, and owning the narrative with leadership, users, and partners leveraging broad industry knowledge and extensive data analysis
Comfortable using tools such as Figma to design and share user journeys
Strong analytical (data-driven) and technical acumen along with strong business sense that guides ROI based prioritization
Experience developing product(s) from zero to first release and beyond
Experience negotiating with technical partners and other service providers
Appreciation for the regulatory landscape that surrounds payments
Microsoft Access and/or SQL experience strongly preferred
Prior experience with multi-family property management software is nice to have

Benefits

•Medical, dental, and vision insurance plans

•Paid-Time Off

•Commuter benefits

•401(k) Plan

Flow is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

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Product Manager, Resident App

Responsibilities

Ideal Background

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