Product Manager - Production & Procurement

bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain!  We skip the auction and wholesale, to shorten the journey for our flowers.  And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe.

We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times).  Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte.  Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.

Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. 

The role of the product team at Bloom & Wild is to create value for our customers and for Bloom & Wild by developing user-facing (e.g. website, apps) and internal digital products (e.g. warehouse technologies). We are a team of 16 people including Product Managers, Product Designers and Product & Tech Operations who report to the Chief Product Officer with a team located in London, Amsterdam and fully remote. Over 70% of our Product team identify as female.   

We have 7 squads that work in fortnightly sprints to deliver outcome focussed quarterly OKRs. Each of these squads is responsible for all the strategic decision making within their Product area with an associated Product Manager.

As a Product Manager in the Production & Procurement domain, you will ensure that we build internal systems that will allow our range to grow and evolve as well as allow our beautiful products to be procured (i.e order stems), produced (i.e assembling bouquets) and delivered on time and bring delight to our customers. This is particularly important as we extend our range in a sustainable and profitable way to include a wider range of designs and gifts such as candles, diffusers, fragrances and hampers.

You’ll do this by owning our internal procurement, production and fulfilment systems and ensuring that they can scale to deliver our stretching business goals. We are a rapidly growing, international business and you will need to balance high levels of ambiguity and autonomy whilst solving some of our biggest operational challenges. 

You will work with stakeholders across the business, including our Flowers, Logistics and Warehouse Operations Teams to identify, prioritise and develop solutions to our range expansion challenges:

- Accurate ordering and receiving of stems of the highest quality that meet our sustainability requirements.

- Enabling a scalable and efficient bouquet production that can handle a wider range of designs.

- Supporting a repeatable and flexible fulfilment, including printing of our range of greeting cards and labelling of our beautiful boxes.

You will also help support our own delivery network, which will include planning the delivery routes with our partner Hubs and efficient long-haul of our bouquets. 

As we grow our company (in terms of the volume of our customers, our product range and the countries we are active in) with a focus on profitability, we need systems that will grow and evolve with us. This will involve optimising existing systems, like stem ordering and bouquet production planning, to make sure we buy the correct stem inventory and distribute our production volumes in the most efficient way, as well as implementing or integrating with new systems that will improve our ability to accurately receive and store our stems.

Looking toward automation and efficiency, we are looking for a new colleague who is passionate about operational excellence. With the help of the product team, this role is a great opportunity to hone your product skills and work with a varied range of stakeholders.

These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.

🏡 Belonging at Bloom & Wild Group

We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers.  We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.

🧭 Our ways of working

We do things a little bit differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day:

Lead change for good: we have the guts to try new things and step up to do what matters most

Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas 

Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference

Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other

We really believe in the power of face-to-face connections - be that through a shared project, a learning and development opportunity, or an after work social - and trust our teams to make the right decisions (for them and us) about where and how they work each day. Our working patterns are flexible and vary across the business, depending on the type of work, need for collaboration, and personal and wellbeing circumstances.  

🌟 (Some of) The good stuff

To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 

🌻Work that works for you 

- Flexible working (core hours from 10-4pm)

- Work Abroad for up to 30 days each year 

- Share in our success with a choice to take equity options from day 1

- 1 day per year to volunteer on a project that’s close to your heart

- We’ll support your commute to our office and site locations.  Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement

- Phone allowance

🌴 Time off

- 24 vacation days and an option to buy an extra 5 each year

- Happiness days (1 extra day each quarter for your personal ‘me time’)

- 1 celebration day per year, to celebrate a holiday that’s important to you

- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar

🌱 Health and wellbeing

- Mental health support through Open Up, including access to online therapy sessions

- Allies and champions groups

- Mental Health First Aiders and awareness training for our managers 

- In person and virtual yoga every week

- Our office kitchen is stocked with healthy drinks and snacks to keep you going

- Financial wellbeing support through Bippit

- Workplace pension contributions

🌳 Growth & Development

- A flexible training framework for every stage of your career development through our Bloom & Learn programme

- Access to the Goodhabitz learning platform

- Internal & external  Speaker Sessions on a variety of different inspirational topics. 

💐 Moments that matter

- We love having lunch together!  We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen,

- A BBQ-worthy rooftop terrace (Amsterdam HQ)

- Social & wellbeing monthly calendar

- We love to celebrate birthdays, anniversaries and other important milestones!

- Summer and End of Year events, team lunches and post-peak celebrations

- Irresistible discounts on our products, blooms & subscriptions!

We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you.

The majority of our interview process will take place remotely via video.  This will involve an initial chat with….

We believe in leading change for good, so do let us knowif there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) here.