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Canva

Product Manager - Print Fulfilment

Full-timeProduct Manager$149,000-$200,000*
Sydney, Australia
Tuition reimbursement
Parental leave
This job offer is closed.
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Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 100+ million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

Product Management @ Canva 

The mission of Product Managers at Canva is to create the most accessible design tool for every person in the world. We believe that we can improve the world by empowering everyone to design and communicate visually. As a Product Manager at Canva you help set this vision, define what that future looks like, and build the products and features that get us there.

Product Managers collaborate with Canva’s founders to set the strategic direction, scope, and success metrics for product initiatives. We work across teams of designers, software engineers, marketers and analysts to ensure we're delivering an exceptional experience to all our users. We are responsible for implementing and collaborating on product strategy, road mapping, and prioritisation as our product grows. 

It’s our responsibility to see products through their entire lifecycle—from concept through to validation, build, post-launch analytics and iterations.


About Print @ Canva

At Canva Print, we bring Canva designs into the real world. We’re an essential part of the Canva user experience with "Publish Anywhere" as our core mission pillar. Print is already a multi-million dollar product within Canva, and offers an incredible opportunity to work at global scale on a product used by millions of users around the world.

Print is a pivotal part of Canva’s overall success, and revenue. We’re on a mission to grow rapidly with your help.  The Canva Print vision is to have a global Marketplace that enables all Canva users to Design and Print anything, anywhere. Literally anything, anywhere. Our ambition is thousands of products starting with Mugs, Posters, business-cards, menus, that, over time, will include whatever you can imagine, from 3D printing of architectural models or large-scale billboards, or an haute couture fashion line.

Print is accessible no matter where you are... with a strong focus on ethical and environmentally-friendly practices, like our one print one tree initiative.  The Print Fulfilment team helps us get Print products into the hands of our users all around the world, using a global network of providers and logistics partners, playing a crucial role in the overall success of of the Print business within Canva which presents an incredible opportunity to have a large impact on the growth trajectory of Print and Canva as a whole.

About You

  • We are searching for someone who can leverage their product experience in ecommerce and/or operations and logistics to help both Canva and its users have a delightful and simple experience in getting their Print products delivered everywhere around the world.
  • We are looking for someone to lead this cross functional team who can generate insights based on vision, data and user feedback in a fast-paced environment.
  • In this role, you will clearly define the team direction and then execute, successfully delivering immediate and long term customer value.
  • You will collaborate and communicate to elevate everyone, juggling a lot of competing priorities and many different stakeholders to ultimately build a roadmap of systems and features that will streamline our fulfilment operations while being an advocate for our users

Experience You'll Bring

  • You have experience in a product management role; for a consumer-facing SaaS product, or e-commerce of physical products. You’re aware of what it takes to get from envisioning ideas to delivering the final product.
  • You are a user advocate that values the backing of research and data analysis when it comes to creating modern solutions, shipping new products, and addressing your users’ real needs.
  • You are a problem solver who is driven by a challenge. You have a structured process for problem-solving and can take a problem—with many moving parts—and break it down into small achievable actions.
  • You know when to be flexible though, and can alter your structure to fit the needs of the team and project.
  • You understand the importance of efficiency in operations and logistics and have experience in building products to maximise them. You’re passionate about providing the best delivery experience for your users.
  • You are confident and comfortable presenting your ideas in all forms - be it verbal, written or in front of a group. You can adapt your communication style to ensure your vision is being shared with clarity. 
  • You are constantly motivating those around you through your passion and drive for what you do and keep everyone on track, ensuring everyone’s doing their best.
  • You can rally the team to work together and make sure everyone is working effectively to reach their goals.
  • You have worked with engineers, designers, operations folks and everyone in between.
  • Your superpower is stakeholder management and you are comfortable leading with influence instead of authority.
  • You enjoy a little flexibility in your work. Our growth means there are constantly new things to work on every day, and as such it’s likely that you’ll regularly be working on new and exciting projects.

Core Responsibilities

  • Lead team cadences, including feature refinement and sprint planning cadences of the Print Fulfilment team with engineering and design
  • Regularly review and update the vision and strategy for the Print Fulfilment team in collaboration with engineering and design team
  • Drive a collaborative and strong team morale and team vibe, and maintain high delivery of features and goals
  • Contribute to the group’s vision and roadmap by collaborating closely with the Print group’s leadership team
  • Work closely with our Operations team, suppliers and partners to build products that improve our fulfilment and delivery efficiency with a focus on user delight
  • Collaborate with Analytics to develop and continuously track and improve success metrics
  • Be an advocate for Print internally by developing and maintain strong working relationships with peers in other teams and groups across Canva and ensure any dependencies are unlocked quickly
Working at Canva

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 

Equity packages for you to truly be a part of the Canva journey. 
We have a hybrid work model (in-office & from home), with our offices are always open to you balancing flexibility and connection
Flexible leave so you can recharge, give back, support others or focus on your own professional development.
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.
Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.
Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.   

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Manager - Print Fulfilment position?
    The suggested salary for this position is $149,000-$200,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Canva
Canva is an Australian graphic design platform, used to create social media graphics, presentations, posters, documents and other visual content.
Website
Industry
Graphic Design, Photo Editing
Founded
2012
Size
1K-5K employees

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