Product Manager, Portfolio Program

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

We are looking for product managers who bring creative and analytical skills to help empower internal teams at Lyft.  Internal product management at Lyft is passionate about enabling our customers (internal employees) to be more effective in their role to help achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco headquarters.

As the Product Manager for the Office of the CIO (OCIO) you will be responsible for thinking about how we help leaders across the organization make critical investment decisions on major key initiatives.  For example, this person will be exploring ways to capture and track resource allocation & capacity along with approval workflows for each key initiative at the company.  If done well, employee satisfaction and resource efficiency should dramatically increase with the platform because each team member will be aligned on the company prioritization & plan.  We are looking for someone who is passionate about providing the best customer experience and streamlining the different operational and reporting processes at Lyft.  This person will work closely with many teams across the company to understand their specific use cases and help build an integrated planning solution composed of 3rd party vendors and in-house tools to support all those different business needs. 

Responsibilities:

• Set your team's vision, goals, success metrics and roadmap to align with your key business stakeholders mission and drive maximum impact based on data analysis, market research and usability studies
• Completely own your team's products, existing or new, from ideation, through configuration or development, to launch, growth and maintenance
• Ability to segment different customer segments to clearly articulate their needs
• Discover pain points and gather use cases/ requirements to evaluate different solutions
• Work closely with cross functional partners and teams: executives, engineers, analysts, business partners, operations, designers, and researchers to optimize for the platform
• Communicate clearly roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from business teams to executive levels.
• The work responsibilities of this role are expected to take place based on the Eastern time zone. 

Experience:

• At least 5+ yrs experience in product management, business analyst or equivalent consultant experience
• A college degree, MBA and/or Certified Scrum Product Owner preferred
• Proven track record for taking products from 0 to 1 (inception to launch)
• Familiarity with enterprise platforms such as Atlassian (e.g. JIRA, Confluence), Workday, and/or Oracle.
• Natural ability to make things happen around you. You manage project ambiguity, complexity and interdependencies in an organized and structured way. Be able to define and analyze metrics that inform the success of products
• Excellent judgment and thoughtfulness about the dynamics of a product ecosystem
• Strong communication and project management skills and intuition for communication strategy at every level -- within teams, within the company, to users, to vendors, and other audiences
• Ability to conceptualize, manage and prioritize multiple projects for stakeholders
• Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Access to a Health Care Savings Account
• In addition to provincial observed holidays, team members get 15 days paid time off, with an additional day for each year of service 
• 4 Floating Holidays each calendar year prorated based off of date of hire
• 10 paid sick days per year regardless of province
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter now if you wish to make such a request.

Until further notice, Lyft employees working in the United States and Canada in any capacity (on a daily or hybrid schedule, remote, or as a visitor) are required to provide proof of full vaccination against COVID-19. Employees are considered fully vaccinated two weeks after completion of the entire recommended series of vaccination (usually one or two doses) with a vaccine authorized to prevent COVID-19 by the federal Food and Drug Administration (FDA), including by way of an emergency use authorization. Lyft will maintain records associated with your vaccination history in a way that is compliant with all relevant Federal, state and local laws. Exceptions to this requirement are employees who require religious or medical exemption as approved through Lyft's accommodations process. New employees must provide proof of full vaccination or receive an accommodation exception approval prior to their start date.