Product Manager-Policy Protect

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

*** A third party will recruit, hire, and employ this position.

As the Product Manager for our Policy Protect solution, you will play a major role in Riskified’s mission to detect and prevent eCommerce policy abuse. Policy Protect uses advanced machine learning to show merchants in real-time which orders, claims, and customers are trustworthy and profitable—and which ones aren’t. 

In this role, you’ll collaborate closely with engineering and product design teams to build a state of the art product experience for the use of the Policy Protect users. 

You’ll focus on developing a sophisticated, yet highly intuitive user interface, that will assure an optimal end to end experience to users, and will enable them to review, analyze and customize all the abuse related activities in their domain. You’ll balance technical constraints with business needs in the product roadmap, contributing to continuous improvement and growth.

What You'll Be Doing

•  Collaborate with Dev and Product design teams to build new and maintain a top notch, multi functional,  user interface for the use of the Policy Protect merchants.
•  Own end to end flows within the domain, teach and train our GTM teams and merchants on how to best review, analyze and customize their own policies. 
•  Push new sales opportunities forward by meeting with prospects, merchants, and potential partners. Understand their challenges, coordinate actions internally and evolve the product to solve pressing merchant needs.
•  Drive product development by prioritizing and managing the product backlog, ensuring we solve critical challenges related to policy abuse and deliver value to our merchants.

Qualifications

• 3+ years of product management experience in a technical or data platform domain.
• Strong UX fluency. Experience building complex, yet intuitive user interfaces for SAAS products.
• Proven ability to collaborate with engineers, product design and BI teams, in a highly cross-functional setting.
• Experience in working with GTM teams and directly with merchants, in order to drive adoption.
• Excellent problem-solving, prioritization, and execution skills in a fast-paced environment.
• Strong communication skills and the ability to translate complexity into clarity.

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking.

We’re looking for bright, driven, and passionate people to grow with us.

Some of our Lisbon Benefits & Perks:

• Hybrid mode of work
• Flexible schedule
• Recharge weekends
• Healthcare & dental benefits
• Fully-stocked kitchens
• Commuter benefits
• Benefits package per month—per your choice, e.g., work-from-home equipment, gym membership, wellbeing activities, and more.
• Wellness program
• Celebrations and activities
• Team events
• Happy hours
• Awesome Riskified gifts and swags
• Volunteer programs
• Personal development
• Global onboarding
• Role-based technical skills training
• Full access to Udemy

In the News

C-Tech: We need to find the balance between leveraging innovative AI solutions and using them cautiously

Built In: How We Built This: A Riskified Technologist Unpacks The Company’s Beacon Technology

Globes: Riskified is among Israel’s fastest growing companies  

Yahoo: Riskified Earns "Top Rated" Award Across Four TrustRadius Solution Categories

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.