What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager - Pendo Expert position?

The suggested salary for this position is $126,000-$172,700*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Product Manager - Pendo Expert job at Workato

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers

All full-time employees in Singapore will also have the following benefits:

Workato Stock Options at one of Silicon Valley’s fastest growing startups
Flexible and personalised medical and wellness benefits (protection for hospitalisation and surgical procedures, clinical outpatient visits, accident coverage and more...)
Up to 20 weeks of paid maternity leave, and 10 weeks of paid paternity leave

Responsibilities

We are looking for a Product Manager - Onboarding (Pendo Expert) to join our product team. In this role, you will be responsible for:

Collaborate with product managers, product designers, engineers and analysts to generate rich informative and compelling onboarding and product discovery experiences.
Run experiments on a weekly basis, including segmentation, analysis and reporting.
Use customer insights, data, and strategy to influence and shape the experience.
Document your strategies with guidelines and establish best practices and strategy principles. 
Test different visual elements and copy with the research and product management teams to ensure it is resonating with our users.
Clearly able to communicate the intent of your work with the team and leadership

Requirements

Qualifications / Experience / Technical Skills

At least 2 years of experience working with product, design and research teams.
Strong understanding of UX/UI design principles for commerce, mobile, mobile web.
Portfolio of examples showing skills using Pendo to create new user experiences.

Soft Skills / Personal Characteristics

Curiosity, empathy, and a passion for human-centered design.
Excellent collaboration and communication skills, with the ability to clearly articulate your approach and solutions.
Self-motivated, detail oriented, and ready to create the foundation for growing UX writing as the organization scales.
Strong organizational skills and ability to multi-task and prioritize work.
Understanding of business and curiosity to learn about business processes.
Experience working with remote teams.

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Product Manager - Pendo Expert