Product Manager, Payment & Commerce UIs

Stripe’s mission is to increase the GDP of the internet. Our team helps accelerate this mission by creating exceptional customer facing products. 

As Product Manager, you’ll define new products and services, optimize existing offerings, design user journeys, and build complex user interface solutions by partnership with engineering/design leads. You’ll be working closely with customers, other product teams, and cross functional partners to build and launch a comprehensive and frictionless experience for our users.

Our ideal product manager has worked on technical products, or large-scale platforms, with high quality consumer facing user interfaces, and is obsessed with solving for user needs. They are both technical and design oriented, able to put themselves in the shoes of both our developer users, but have an extreme attention to detail when it comes to user experiences. They operate well in close partnership with design and engineering, as well as drive initially ambiguously defined projects across the broader company.

You will:

• Deeply understand customer needs by spending time with customers, sales, and support and observing patterns/trends across their feedback and the market
• Define the product strategy and roadmap for our rapidly expanding suite of UI products, including new product design and development
• Deliver user interface products and features that directly impact the growth of Stripe’s core payments business
  

We’re looking for someone who has:

• Experience developing a multi-year vision, strategy and roadmap for large scale products
• Commerce knowledge and expertise
• Built market leading user interfaces, products, and complex systems at scale
• Worked on both early stage and growth stage products
• Strong written and verbal communication skills with a talent for precise articulations of customer problems
  

You may be a good fit if you have:

• You have 6+ years of experience in a product role 
• You can internalize an entire cross-functional business and lead a comprehensive product vision
• You are a creative product thinker who loves collaborating across the company with engineering, design, analytics, marketing, and sales
• You have experience managing technical software products from kick-off to ship
• You have experience with client-side frameworks, SDKs, embeddable UI component libraries on web or mobile app
• You do whatever it takes to make your product and team successful whether that means writing a QA plan or hunting down the root cause of a user’s frustration
• Beyond just shipping new products, you obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.