What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager, Partner and Customer Adoption position?

The suggested salary for this position is $132,000-$180,500*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Manager, Partner and job at Rippling

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT — payroll, benefits, computers, apps, and more — in one unified workforce platform.

By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees' payroll, health insurance, work computer, and third-party apps — like Slack, Zoom, and Office 365 — all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $450M from the world’s top investors—including Kleiner Perkins, Founders Fund, and Sequoia—and was named one of America's best startup employers by Forbes (#12 out of 500).

About Rippling

Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.

In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.

Rippling is HQ in San Francisco and has raised $60M in Series A funding from top-tier investors, including Kleiner Perkins, Initialized, DFJ, and Y Combinator.

About The Role

The product team owns the product direction which lays out what Rippling needs to build, and when, in order to solve customer problems in a way that allows us to succeed as a business. We do this by distilling insights from key stakeholders across the company, user research, product-generated data, and competitive analysis. These insights allow us to prioritize the features that we work on, which we define end to end with our design and engineering counterparts, to create a product roadmap. As the features on this roadmap get developed, we partner with the appropriate teams to make sure that they are properly launched, and are setup to be successfully sold, serviced, and supported. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them.

In this role, you’ll be taking on some of Rippling’s highest priority cross-vertical product initiatives. You’ll own the development of Rippling’s channel partner platform, ensuring that Rippling’s burgeoning ecosystem of insurance broker, accountant, and other partners scales to tens of thousands unique partners each seamlessly managing thousands of clients on Rippling. In addition, you’ll drive our customer adoption roadmap, enabling our customers to onboard onto and grow with our product offering through intuitive, personalized, and self-serve experiences.

What You'll Do:

Own the roadmap and execution of Rippling’s channel partner platform
Drive customer adoption initiatives across different sections of the customer life-cycle ranging across company onboarding, admin orientation, and new feature roll outs.
Make difficult decisions as you help the team navigate the journey of offering a high-quality, tech-first product in an old-school industry dominated by human touch.
Go beyond just shipping new products, you obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases.
Bring a calm and focus to the team by ruthlessly prioritizing between countless initiatives.
Serve as a product thinker who loves collaborating across the company with engineering, design, marketing, and sales.
Do whatever it takes to make your product and team successful, no matter how big or small the issue may be.
Become adept at synthesizing ambiguous inputs into solid action plans.
Define and analyze metrics to guide product development.

Qualifications:

5+ years of Product Management experience
Self-starter with a bias towards action
Ability to thrive in a fast-paced environment
Owned a successful product from inception to launch
Strong ability to motivate and inspire people to do their best work
Relentlessly focused on customers’ needs
Possess a deep sense of ownership and responsibility and understand that the buck stops with you

Benefits:

Medical, Dental, Vision, FSA, HSA, Commuter, Life and Disability Benefits
Uncapped PTO
Flexible work hours
Generous parental leave
Transgender health insurance coverage
Competitive compensation (salary, equity)
Meeting-light culture
Onsite meals

Rippling is an equal opportunity employer.

If you don’t meet all of the requirements listed here, we still encourage you to apply. No job description is perfect, and we might find an even more suitable opportunity that matches your skills and experience.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations[at]rippling.com.

We are committed both to the health of our employees and to promoting a safe and collaborative workplace, and vaccinations are the best way to end the COVID-19 pandemic and to protect our community. In the U.S., where permitted under federal and state law, all offers of employment will be conditioned upon new hires providing proof of vaccination prior to their start date, unless the individual qualifies for an accommodation. For all other locations, vaccinations are strongly encouraged.

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Product Manager, Partner and Customer Adoption

About Rippling

About Rippling

About The Role

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