Product Manager Operations

Akeneo helps more than 80,000 worldwide merchants manage their product information.

Our intuitive platform is made to simplify product information processes and is designed for companies looking for efficient answers to their multichannel needs. 

Our tool helps merchants to centralize, translate and control the quality of the product information, leading to higher transformation rates, better SEO, shorter time-to-market, and lower return rates. 

Akeneo software brings efficiency to marketing teams struggling with tools such as Microsoft Excel. We made our software user-friendly so it’s intuitive and easy to use! Made.com, Kurt Geiger, Samsung, and many other companies chose Akeneo to improve their product enrichment processes.

Context

Akeneo is a fast-growing company, we have strong ambitions regarding business and team development.

Akeneo’s product management team is comprised of twelve talented product managers and product directors. Our overall product department consists of ninety-five teammates. We value high collaboration between product management, engineering, product design, and customer support.

Our common mission is to create value for our customers, our users, and our own business, in a sustainable way.

Our offer, the PXM Studio, consists of five different products, serving our vision, by fostering collaboration between our different user personas. Our products allow them to craft and manage great product experiences to unlock their business growth.

We are looking for a seasoned Product Manager Operations to own Product Management tools (Data visualization with Metabase, Product Adoption with Appcues, Product Knowledge base…). 

In this strategic role, you will own the tools, (built in-house or 3rd party software) to improve Akeneo day-to-day operations, remain competitive, expand competitive advantage, and drive value for the business.

You will partner on a daily basis with Product Managers, Engineers, Data Analyst, and Product Marketing.

Responsibilities:

• Partner with Data Analysts and Data Engineers to build a solid product data analytics culture within the organization and serve our Product Led Growth (feature adoption, feature upsell…)

• Collaborate with Product and Product Marketing teams to define the right tools and processes to manage first-class product content (Knowledge Base, Product Roadmap)

• Take the lead on various projects in the Product organization for effective and seamless products/features time-to-market delivery and user experience

• Define a roadmap to improve Product operations and alignment to organizational outcomes

• Collaborate with Product Leaders to standardize interactions of Product with internal and external stakeholders.

• A minimum of 10 years of professional experience

• 5-7 years experience with product management, product operations, or similar roles.

- in a fast-growing SaaS company

- in an international business context

- in a multi-product organization

• Excellent communication skills

• Top-notch organizational skills 

• Fluent communication in English (a strong French accent is ok) and French, both written and oral 

• Prior experience with data visualization and/or product onboarding and/or in-product communication tools

• Skilled at working effectively with cross-functional teams

• Business-minded, you tie product investment to business outcomes

• Data-driven, you like to mix the right usage, financial, or market data, to run relevant analysis and make data-informed decisions.

All your information will be kept confidential according to EEO guidelines.

Work location: The position is opened in the lovely city of Nantes (France), where the product team is located.