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Stripe’s mission is to increase the GDP of the internet. Our team helps accelerate this mission by creating exceptional customer facing products.
As Product Manager for Merchant UIs, you’ll define payment and commerce products and services, optimize existing offerings, design user journeys, and build complex user interface solutions in partnership with engineering/design leads. You’ll be working closely with customers, other product teams, and cross functional partners to build and launch market leading experiences for our users.
Our ideal product manager has worked on technical products or large-scale platforms with high quality user interfaces, data driven features, visualizations and dashboards, and has a track record of solving for user needs. They are both technical, design, and data oriented, able to put themselves in the shoes of both our business and engineering users, but also have an extreme attention to detail when it comes to user experience. They can operate well on a clearly defined problem space, as well as drive initially ambiguously defined projects across the broader company.
You will:
- Deeply understand customer needs by spending time with customers, conducting research, speaking with sales/support and observing trends across various sources, including the broader payments market
- Define the product strategy and roadmap, design user journeys and test/validate hypotheses via experimentation
- Deliver products and features that directly impact the growth of Stripe’s core payments business
We’re looking for someone who has:
- Experience developing a multi-year vision, strategy and roadmap for large scale products
- Payments or Commerce knowledge and expertise
- Built market leading user interfaces, products, and complex systems at scale
- Worked on both early stage and growth stage products, with ability to move key metrics
- Strong written and verbal communication skills with a talent for precise articulations of customer problems
You may be a good fit if you have:
- You have 6+ years of experience in a product role
- You can internalize an entire cross-functional business and lead a comprehensive product vision
- You are a creative product thinker who loves collaborating across the company with engineering, design, analytics, marketing, and sales
- You have experience managing technical software products from kick-off to ship
- You do whatever it takes to make your product and team successful whether that means writing a QA plan or hunting down the root cause of a user’s frustration
- Beyond just shipping new products, you obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases
What’s it like to work at Stripe?
Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.
We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.
We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).
We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Product Manager, Merchant UIs position?The suggested salary for this position is $132,000 - $184,000*
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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