Product Manager Intern, Monetization

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

At Mailchimp, our internship program focuses on giving our interns opportunities to get hands-on experience and contribute to real-world business projects alongside our full-time peeps. Over the years, we've had the privilege to bring on some of the brightest, most talented students from around the world to help grow our brand. Mailchimp designed our 12 week paid internship program to help students grow their skillset, create lasting connections, and do meaningful work. Along with helping our interns grow professionally, we're also committed to their personal growth and provide various soft skill classes while also hosting fun events along the way!

Our program is open to students enrolled in undergraduate, graduate, bootcamp, and online courses - all candidates must be enrolled through the duration of the program.

Start Dates: May 16th & June 13th

The Monetization Team
Our team sits at the intersection of value and price. What does that mean? Using price as the measure of value, we ensure Mailchimp sells its services at the right price and at the right time within the user experience - balancing our customers' needs with our business aspirations. Our team powers the purchasing experience using upgrade moments, checkout flows, and our subscription infrastructure.

We’re looking for a Product Management Intern to join the Monetization team! The ideal candidate listens hard, is highly observant, and can communicate and execute solutions that solve for the needs of the customer and our business. You should have some experience working within a team setting (at a previous employer or through a class/instructional setting) and have a basic understanding of product management principles (there’s a ton of guides online to help you if you’re interested in learning!).

What you’ll do

• Partner with Group Project Managers and Project Mangers to identify impact metrics the Monetization team can influence
• Identify problem our customers have during our purchase experience using quantitative and qualitative research
• Partner with PM’s to develop hypotheses around these customers problems
• Help facilitate ideas for those hypotheses (and of course, come up with some of your own!)
• Work closely with your peers in design and engineering to test and deliver solutions to these ideas
• Partner with PM’s and Product Analytics to measure your impact

We’d love to hear from you if you have:

• Great communication skills - verbal and written
• Good familiarity with web technologies (coding experience not required)
• Possesses strong quantitative and qualitative analysis skills
• Ability to think critically, troubleshoot, and problem solve 
• Good qualitative and quantitative analytic skills
• Ability to build relationships, be persuasive and influential within and across immediate working groups
• Passion for learning and have a keen sense of urgency

How you’ll work:  Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.

• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems. 
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service

Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more! 

Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.