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Product Manager - Identity & Access Management
Professional development opportunities
Mental health wellbeing support
Parental leave
This job offer is closed.
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About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel network, connecting over 100 million members across 22 countries looking to carpool or travel by bus. By sharing rides and filling empty seats on the road, our community avoids 1.6 million tons of CO2 emissions every year (as if Paris was free of road traffic for a year!)
We are a global and diverse team of 700+ people with 45+ nationalities, and headquartered in Paris. We’re constantly looking for new ways to leverage technology to create a more affordable, convenient, flexible and sustainable way to travel. And we are always on the lookout for people who care about making a positive impact.
Your mission
As the Product Manager for Identity & Access Management, you’ll be responsible for defining the best-in class features to scale safety and trust on the platform
The I&AM scope includes all the features and tools required to :
- Optimizing experience when signing up / login into the platform, to make this first touchpoint as seamless as possible while enabling best-in class verification features
- Defining and enabling the future of profile management. As we are growing in different countries and need to scale trust, we need to constantly rethink the features that generate trust between our users on the platform and scale them across our geographies.
- Preventing ill-intentioned users from accessing the platform. Fraud is a key topic at BlaBlaCar, with high stakes and a lot of exposure. The PM will need to challenge the current setup with a strong ROI perspective and assess how to create the right friction points for fraudsters, without damaging legit user experience.
- Managing Data & security compliance: As any company, BlaBlaCar faces compliance constraints across geographies. The PM role is to connect with the different teams across the organization to make sure that the projects are tackled in order to improve compliance (data retention, data encryption, platform separation, management of security vulnerabilities, etc.)
Examples of challenges:
- What are the next steps to implement a seamless sign up and login flow
- How to define the best levels of experience to encompass reliability, trust and experience on the app?
- What is the Fraud’s product and engineering roadmap? What new features should we implement to protect our users and ourselves?
Your responsibilities
- Define the “I&AM” vision and associated project backlog to reach our ambition
- Partner with Engineering and Data teams to assess projects feasibility and prioritization
- Communicate and align Product & Engineering leadership on initiative prioritization
- Own the quarterly roadmapCommunicate on the “I&AM” plan and achievements within BlaBlaCar
- Build and maintain product & engineering partnerships within the I&AM scope
Your qualifications
- +5 years of experience in product management or cross functional management
- Ability to coordinate and work with multidisciplinary stakeholders (esp. Engineering, Product Marketing, Design) : project management; autonomy
- Ability to challenge existing features / tools, and identify priorities to improve user experience and strengthen our community : critical thinking, curiosity
- Ability to engage people that will not be reporting to you : empathy, written, verbal & presentation skills
- Ability to learn fast and create yourself a strong opinion : coachability; pragmatism
- Ability to create insights and systemic recommendations : process-oriented; analytical; problem-solving; simplicity
- Fluent in English
- Basic knowledge of database (SQL queries) and mobile development architecture is a plus
If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!
What we have to offer
- 🌎 An international environment with over 45+ nationalities
- ⚖️ A hybrid, flexible workplace with family-friendly policies
- 💡 Learning opportunities via access to training, mentorship, internal development programs, or our weekly team-all BlaBlaTalks and Tech & Product Demos
- 🤝 Team-building events like our weekly afterworks, breakfasts, our annual Coding Night or Impact Day
- 🌱 A product and a workplace with a strong commitment to sustainability
- 🧭 Shared BlaBlaPrinciples that are the foundation of our culture and everyday decisions
- To know more, check out our 100 reasons to join BlaBlaCar!
We are dedicated to flexibility, growth, and well-being at work:
- Full remote possible in the country of the role
- 1 additional month parental leave 100% paid
- Financial support for home office equipment
- Relocation package and visa support
- Free unlimited carpooling & bus rides
- Employee Stock Ownership plan
- Minimum 25 days holiday per year
- Local meal plan policies (Swile card in France)
- 50% transportation paid in France (Forfait Mobilité Durable)
- Mental health support through Moka.care
Interested in joining the ride? Here’s what your hiring journey will look like.
- a 45-min video-call with one of our Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
- a 60-min video-call with Charles, our Lead Product Manager to deep dive into your past experiences and assess analytical skills
- a 60 min case study to evaluate your skills (20min presentation to key stakeholders + Q&A session)
- a 45 min video-call with Nicolas, Engineering Manager for the I&AM team to deep dive into your motivation and the fit with our principles
- and a 30min video-call with Ben, our VP Product and Design, for a final validation
- Our hiring process lasts on average 20-25 days and offers usually come within 48 hours.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Product Manager - Identity & Access Management position?The suggested salary for this position is $155,000 - $204,500*
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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