Role: Product Manager - Fintech Risk
Industry: Financial Services and Risk management
Work experience: 5 - 10 years
City: Singapore/Kuala Lumpur/Jakarta
Work style: Remote-friendly hybrid
One of the largest Insurance companies in Asia relies on sales agents to sell their legitimate insurance policies. The agent is incentivised to sell as many policies as possible in order to increase their commissions. Here is an inherent conflict of intention and incentives, that leads to:
Agents mis-using legitimate IDs to show fictitious or unauthorized sales
Customers getting trapped into premium payments without authorizing policy
purchase
Difficulty in making claims later in case the customer decides to continue the
policy
Red flags during regulatory audits
With Bureau’s help, this Insurer is now able to conduct a Persona-Person match right at the onboarding stage to make sure such issues are eliminated. That’s just one of the several kinds of problems we help solve.
Whether it’s Identity Fraud, Collusion, Fraud Rings, Promo Abuse, Account Takeover, Unauthorized Chargebacks - Bureau’s squad of Fraud Fighters is there to help Product and Growth teams across the globe. If you read the above paragraphs and found it intriguing, please consider joining us on this journey where we help businesses and their customers feel safe and secure while transacting across the Internet. This is day zero and we have so much more to build and sell.
More information here - www.bureau.id
Responsibilities
●Own Bureau Fintech Fraud Risk products across Account Opening and Account & Activity monitoring
●Define OKRs for success such as % approvals, bp in losses, good customer friction, precision/recall etc.
●Think out of the box and identify opportunities where we can build world class Fraud Risk solutions either in-house or via partnerships.
●Work with Engineering to create risk capabilities, analytics and decisioning logic to identify, analyze and prevent suspicious activities, including but not
limited to: Identity Fraud, Account Takeover/Abuse Fraud, Transactions Risk,
Unauthorized Chargeback Risk etc.
●Drive Proof of Concepts and Demos to illustrate Bureau capabilities.
●Work with Sales, Business Operations and Engineering to meet internal and
external stakeholder needs.
●Research emerging issues impacting Fintech players and ideate on solving
their digital risks through innovation.
●Validate supply partnerships to be used in solutioning, where needed.
●Collaborate with external partners and clients and standardize our integration
strategy for Bureau’s input/output and client feedback loops.
What We're Looking For
●5-7 years of experience in Product Management, preferably in Financial Fraud Risk.
●Career concentration in Fintechs, Payments or Risk Service Providers
●Experience in developing requirements for Risk score-based rules engines,
Classification & Regression models etc.
●Bachelor’s degree or higher, preferably in Maths, Statistics or an area of
Technology.
●Strong quantitative abilities, distinctive problem-solving and excellent
analytics skills.
●Strong organizational, communication, presentation and project management
skills.
●Experience with analytical / statistical tools like SQL, SAS, Altair Knowledge
Studio, R or Python preferable.
●Experience in experimentation, and A/B testing a plus.
●Strong sense of product design and customer empathy.
Benefits at Bureau:
Attractive compensation package
Monthly Learning Sessions
Smart, Kind, and Weird teammates
Comprehensive Health Insurance
Flexible Leave Policy
Continuous learning and tools budget
Exposure to other functions
Lovely office in a prime location
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