Product Manager, Enterprise Software

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft connects people to transportation to change the way we live and get around our communities. We are a world leader in micromobility: providing the complete system that powers BIXI (in Montreal greater area), Quebec city (ÀVélo), and we operate bikeshare in New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes), and DC (Capital Bikeshare). Our hardware and software is used in over 45 markets internationally to power bike and scooter systems.

We are looking for an entrepreneurial and passionate Product Manager to join our Montreal or Longueuil office to grow our international Enterprise business.  As the Product Manager for Enterprise Software, you will drive the development of new features on LUS’s full-stack micromobility platform. You will work on designing, implementing, and delivering features with a cross-functional software team, in close collaboration with other teams across LUS including hardware and software. You will collaborate with our commercial team to understand future opportunities, and ensure we have the right product line up for meeting our growth objectives. To support our broad existing customer base you will thrive at triaging & prioritizing customer requests by proposing the most scalable and reusable solutions. This is an opportunity for international impact, working on a fast-developing, city-transforming product with substantial corporate momentum and support. 

In this role, you will bring creative, strategic, and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. The ideal candidate can navigate complex technical topics, strategic problem solving, and team development to deliver business impact. If you’re driven, collaborative, resourceful, and can communicate complex ideas with ease, then we’d like to talk to you.

Responsibilities:

• Team up with other Enterprise PMs to define the long-term vision and strategy for Enterprise software products combining customer obsession with business impact.
• Work with engineering, design, and commercial teams to drive the development of the Enterprise software product roadmap and deliver impactful software features to our customers.
• Participate in large strategic Enterprise delivery programs by owning the scope and delivery of new cross-functional & complex functionalities.
• Dive deep with your development team, ensuring a thorough understanding and clear communication of each decision and trade-off, while fostering a culture of innovation and continuous improvement.
• Collaborate with the commercial team during the proposal stages by identifying product gaps, informing product roadmaps and making recommendations about possible trade-offs.

Experience:

• At least 3 years of product management of a software product, with a track record of hands-on delivery of impactful features in ambiguous, complex settings with cross-functional engineering teams.
• Experience with customer discovery and product requirement development, managing a product roadmap and developing new features for customer facing or operational needs.
• Natural ability to make things happen around you. You manage ambiguity, complexity and interdependencies in an organized and structured way. You are able to define and analyze metrics that inform the success of products
• Ability to conceptualize, manage and prioritize multiple projects for stakeholders, from the intake to the release phase.
• Excellent judgment and thoughtfulness about the dynamics of a product ecosystem
• Detail oriented with superior organizational skills — balancing multiple projects, deadlines, and requests should be second nature to you
• Strong communication skills and intuition for communication strategy at every level — within teams, within the company, to users, to press, and other audiences
• Passion for improving people’s lives through transportation! 

Experience (nice-to have):

• Experience working on SaaS products
• Experience working on data platform products
• Experience working on API products
• Experience with B2G products and business environment
• Spanish/German language skills

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid