Product Manager (Enterprise) - Remote Europe

About Typeform

One sunny Barcelona morning, two designers sat down to build a beautiful lead generation form for a bathroom company’s showroom. They ended up reimagining the data collection experience, and realized it was one idea they wouldn’t be flushing down the toilet. Today, Typeform is a team of over 450 people from more than 35 countries, with offices in Barcelona, Spain and San Francisco, US.

We’re building a world where brands, businesses, and their communities can have more personal relationships with the people who matter most. To do this, we give people the tools they need to have conversational experiences at scale—because meaningful relationships start with conversations.

From online lead forms and asynchronous video conversations, to face-to-face encounters in the office, help us build more meaningful relationships, one conversation at a time.

Typeform is a versatile platform used by customers across many jobs ranging from market research and customer feedback to customer acquisition or e-commerce checkout. Currently, every month close to 200,000 people sign up with Typeform.

About the role

Typeform is looking for an experienced Product Manager to join us at a critical time of fast-paced growth as we experience increasing demand from mid-sized businesses for our product. These customers have more sophisticated needs than the small businesses that fueled Typeform’s early growth. It’s important that we understand the needs of these larger customers, particularly around collaboration, security, analytics, and business workflows relating to the interactions they’ve created using Typeform. And, it’s important that we solve their most important needs in a meaningful way. 

If you're excited about being a co-protagonist of the future of Typeform, then keep reading!

Strategy

• Work with the Strategy, Research, Data Science and Field teams to prioritize the solutions that will have the greatest impact on acquiring and retaining mid-market customers, as well as accelerating adoption of Typeform within their organizations 
• Be the owner and gatekeeper of the quality of user experience in Product by synchronizing with Core Product teams and coordinating in-Product Communications

• Understand our competitors and be curious and up-to-date with the latest trends among enterprise SaaS platforms
• Combine all the above in a clear, measurable roadmap that you promote across the organization

Operation

• Being comfortable in having technical conversations with your Engineering and Design counterparts
• Find out what matters to our users and customers through a close collaboration with the customer-facing and research teams
• Build relationships with partners from the wider Product team, Marketing, Sales, and Customer Success and align them around your team's mission, roadmap and success stories as well as learning points
• Establish and maintain the team's backlog identifying the right problems to work on, defining meaningful solutions and test them with the relevant process (not everything is an A/B test!)
• Develop and own accurate reporting on your essential metrics and use these to prioritize opportunities, report on success and analyze your performance

About You

• 3+ years in Product Management
• You have experience delivering customer value and impacting key metrics in a B2B SaaS context, ideally serving mid- and large-market customers
• You champion the user
• You're used to gathering data through different approaches (user research, A/B test, usability testing, data analysis, competitor and market analysis)
• You will run the E2E process, from discovery, sizing the opportunity, validating, coordinating, executing and covering the GTM
• Data is your friend and you cannot go one day without looking at your metrics or generating insights. You know how to dig into data to make informed decisions
• You're familiar with SaaS metrics, product analytics and take a hypothesis-driven approach to product development
• You love working with Engineers and Designers and have first-hand experience using product discovery methods, design thinking and Agile software development practices
• You're passionate about SaaS products and have a good knowledge of both the SMB and Enterprise SaaS ecosystem
• You're dedicated to self-development in the product management discipline

Current and future projects

• Develop a deeper understanding of personas, and jobs to be done, within our enterprise customers’ organizations
• Manage project scope and requirements of enterprise product improvements, with an attention to detail and clarity
• Ensure the engineering and design teams have what they need to build and ship a high quality experience with every release  

Interested? Hit Apply now and show us what you’ve got.

Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Typeform, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.