Product Manager

About DashQ

At DashQ, we're pioneering a transformative approach to the way people find, secure and connect with rental housing. By leveraging cutting-edge technologies, we are helping to evolve housing from a mere commodity into a deeply connected community. In an environment where housing supply is limited, it has never been more critical to fix the inefficient systems that act as hurdles to accessing the limited supply we do have.

Solving critical problems requires a strong team with an aligned set of values - candid communication, curiosity, and an unyielding character are more than values at DashQ - they're our foundation for creating meaningful impact, both for our community and self-growth. 

If the thought of passionately diving into these challenges excites you, then DashQ is exactly where you belong.

About the Role

As DashQ experiences rapid expansion, the role of Product Manager becomes increasingly vital. We seek a visionary leader who will oversee the strategy, deployment, and evolution of our product lines: Checkout, Convert, and Engage. This role is central to our mission, requiring a blend of technological expertise, innovative thinking, and market foresight.

Reporting directly to the CEO of DashQ, the Product Manager will collaborate across teams to deliver cutting-edge products and services, identify market opportunities, and lead product development. This high-visibility position demands a candidate who can lead with bold ideas and execute strategies that align with DashQ's ambitious goals and values.

About the Product Lines

At DashQ, our strategic vision is powered by three innovative product lines - Checkout, Convert, and Engage - aimed at revolutionizing the real estate industry with advanced technological innovation and strategic insight. By leveraging cutting-edge technology, these initiatives work together to streamline the rental process, boost user engagement, and enhance the foundational layer that supports the sector's entirety.

Checkout

The Checkout platform is conceived as a pioneering solution that simplifies the rental transaction process. By integrating the latest in payment, identity verification, and income verification technologies, Checkout offers a seamless, secure, and frictionless e-commerce experience in the lead-to-lease journey. This product not only streamlines the rental application experience, it also reduces fraud and introduces a new level of transparency and trust into the rental ecosystem. The ideal candidate for leading this initiative will possess a deep understanding of fintech innovations, a keen insight into the complexities of transactional systems, and the ability to navigate the legal, regulatory and technical challenges inherent in financial technologies.

Convert

Convert stands at the forefront of converting interest into action. It is a suite of tools designed to redefine digital interaction, turning thousands of potential leads into committed renters through a highly personalized and intuitive interface. This product line leverages AI and machine learning to analyze user behaviour, predict needs, and present tailored housing options that match user preferences. Leadership in this domain requires a blend of technical acumen, a passion for user experience design, and a visionary approach to leveraging technology for market disruption.

Engage

Engage represents DashQ's commitment to fostering community and connection within the rental market, making every tenant seen and heard. The product is designed to enhance communication between renters, property managers, and local services, creating a vibrant, interactive community ecosystem. Engage utilizes social technology and feedback tools to build relationships and enhance the rental experience for all stakeholders. Leading Engage requires a unique combination of social technology expertise, community engagement strategies, and an understanding of the value of connected communities in the digital age.

The success of these product lines requires leaders who can navigate uncharted territories, challenge conventional wisdom, and forge connections across diverse technological, legal, and market landscapes. These leaders will not only adapt to DashQ's innovative structure but will also embody it with enthusiasm and dedication. Our objective is clear: to transform the rental housing market through technological advancement and strategic innovation, and we require leaders who will champion and realize this vision with dedication.

Key Responsibilities

• In the Strategy element, define and execute a comprehensive strategy that includes:
• Collaborating closely with the Leadership, Customer Success, and Revenue teams to gain a profound understanding of the rental housing market's dynamics, starting domestically and expanding into other countries in alignment with DashQ's strategic vision.
• Conducting deep dives into the competitive landscape of real estate technology to pinpoint opportunities for differentiation and innovation.
• Developing a nuanced comprehension of legal frameworks affecting the rental and real estate sectors, identifying strategic advantages and compliance requirements.
• Engaging with industry associations to establish DashQ as a thought leader and innovator in real estate technology.
• Crafting a portfolio of distinctive, innovative products and services that meet the evolving needs of both retail and institutional clients, built on the proprietary DashQ platform integrating Checkout, Convert, and Engage functionalities.
• Leading and owning the roadmap for product development, product delivery, and project execution, coordinating with cross-functional teams to ensure alignment with DashQ’s strategic goals.
• Initiating and fostering a culture of innovation within the product lines.
• In the Business Execution element, oversee:
• Continuous monitoring and evaluation of the product lines’ performance against strategic objectives and financial targets.
• Reporting on the progress, challenges, and achievements of the product lines to DashQ’s leadership and stakeholders.
• Ensuring operational excellence across all product processes, incorporating best practices. 
• Developing talent management and career development plans in partnership with the People & Culture team, ensuring that team members possess the skills and expertise required to achieve DashQ’s objectives.
• Additionally, the Product Manager at DashQ will:
• Facilitate knowledge sharing and best practices across the organization, ensuring that valuable insights and learnings are accessible to all relevant teams.
• Engage in regular strategic discussions with business units and cross-functional teams to ensure alignment and foster collaborative innovation.

Qualifications

• Extensive experience in real estate technology, with a deep understanding of digital platforms, property management systems, and community engagement tools.
• Proven track record in product strategy and innovation, with full P&L management experience, and a history of launching successful products that disrupt traditional markets.
• Strong understanding of the legal environment affecting the real estate and technology sectors, especially pertaining to digital transactions, data privacy, and cybersecurity. Global regulatory exposure in related areas will be an added advantage.
• Exceptional problem-solving skills, with the ability to navigate complex challenges and identify strategic opportunities for growth and improvement.
• Leadership experience, exhibits a player/coach mentality, adept at leading high-performing teams while fostering an environment of growth, learning, and innovation.
• Outstanding verbal and written communication skills, capable of articulating complex concepts to diverse audiences and rallying teams around a unified vision.
• Strong ability to collaborate across functions and teams, building consensus and driving collective action towards common goals.
• Demonstrates the highest levels of integrity, with a strong sense of accountability for results and the ethical implications of decisions.
• Exceptional attention to detail combined with the ability to organize and analyze data, ensuring informed decision-making and strategic planning.

Why Join DashQ

As a leader in our product division, you will have the opportunity to shape the future of DashQ and contribute significantly to our growth trajectory. It’s not often that you can get in on the ground floor of a funded startup with excellent clients that is scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at DashQ, we offer competitive salaries along with the following benefits:

• Competitive performance-based bonus structure
• Full health benefits, including medical, dental, and vision insurance for employees and their families
• Three weeks of paid vacation and all standard paid holidays
• Fun team socials and events

We'll cover relocation packages from outside of the Ottawa metro area - we'll make the move exciting, not painful.

Job Compensation Range

The total compensation range for this role is $95,000.00 - $117,000.00. DashQ offers a competitive total rewards package which includes a base salary, comprehensive benefits, and a bonus. Exact compensation is determined based on several factors including experience and skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting team during the hiring process.