Product Manager

How you can help make a better world of work

The Opportunity at Culture Amp

Culture Amp is a rapidly growing company empowering our customers to build Culture First companies. Our market-leading, category-defining Engagement product has been the engine of our success. In 2019 we added an award winning performance management solution to our portfolio. These two products together enable us to deliver highly differentiated, powerful and industry-leading capabilities to our customers.

We’re looking for 2 x Product Manager's to work in different teams within our cross-functional Perform Camp. One team is focussed on improving the experience of one of our key personas, the manager. The other team is focussed on addressing some of our key customer pain points that exist, with a goal to increase customer retention and satisfaction. 

In the early part of your time here, you will focus on deeply learning our product and helping us find smart ways to improve existing features within existing plans. We then expect you to progress quickly in collaboration with other teams to influence your part of the product and ensure the performance product moves closer to fulfilling its core role in the platform. 

By the end of your first quarter, you will have evaluated and updated the existing product roadmap, with input from customers, engineers, designers and people across Culture Amp. You will be guiding the cross functional team on which problems to solve first to return the most value to our customers and Culture Amp.

What You Bring to Our Camp

Product Managers at Culture Amp are curious, autonomous and analytical. They are focused on understanding customer problems deeply and combine the problems that customers face with industry trends and our broader company mission and strategy, to create solutions that are impactful and easy-to-use. They collaborate closely with design, delivery, engineering, marketing and other experts to achieve shared goals.

Even if you’re not totally confident doing all these things yet, you should feel excited about:

• Deeply understanding the problems the customers are facing and why these problems are so important to solve. Build empathy around these customer problems with the appropriate audience, whether it’s your team, the Product Management practice, our customers, the product group or the company at large.
• Create a product strategy that addresses the customer pain points and use quantitative and qualitative data to guide your strategy. What do the markets in which our product operates look like? How should we think about our product positioning?
• Break big goals down into small, solvable pieces, and be able to reliably select and deliver the pieces that have disproportionately high value.
• Actively use data to confirm and disprove your hypothesis. Challenge your existing mental models and biases to create the best product possible. 
• Prioritize with specific, concrete goals in mind and balance short-term and long-term trade-offs.
• Evaluate ideas, proposals and solutions critically. Making the ideas of others stronger with your input. 
• Build relationships with cross-functional and matrix teams. Make sure that the team is aligned and everyone is moving in the same direction

We have a very strong bias for candidates who can do many or most of these things well already, and we are very happy to coach you in your development of the rest.

We expect that most of our candidates will have experience in some flavor of Agile software development environment, but we do not want or expect PMs to spend large amounts of their time in Jira. Above all, we want to hire PMs who we believe will help Culture Amp grow, and help our customers achieve their goals.

We believe that inclusive businesses are better, not just for “company results”, but for the world. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism at here.

We ensure you have the tools you need to thrive both in and out of work.

• MacBooks for you to do your best work 

• Share Options - it’s important to us that everyone is an owner and can share in our success

• Excellent parental leave and in work support programme, - for those families to be

• Flexible working schedule - where we can, let’s make work, work for you

• Fun and inclusive digital, and (in the future) in-person events

Most importantly. An opportunity to really make a difference in people’s lives

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!