What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager, Consumer Experience position?

The suggested salary for this position is $132,000 - $184,000*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Manager, Consumer job at Eventbrite

THE CHALLENGE

Eventbrite has built its business on empowering event creators with solutions to enable their success.

In the process, we have touched millions of consumers, helping them get together, explore their interests, and pursue their passions through live experiences. Now, we’re embarking on a journey to further connect our consumers and organizers and drive the discovery of live events.

To help us deliver on this ambitious vision, we are on the hunt for an energetic Product Manager who puts the customer first, is passionate about user experience and lives and breathes data to make decisions. Sounds like you? Let’s talk.

THE TEAM

You’ll be joining a global team of experienced and talented Product Managers, Engineers and Designers who are focused on building a product that empowers and enables customers to participate in great live experiences. We are passionate about live events, motivated, collaborative, and a fun-loving team responsible for a high-growth, global business.

THE ROLE

With the largest event inventory on the planet, and millions of consumers using the platform for discovery through to digital tickets to attend events a delightful, low friction consumer experience throughout is critical to our success. You’ll be responsible for driving initiatives from improving login to growing total users of our platform.

In this role, you will be responsible for identifying key opportunities, creating a compelling vision for your product area and, defining a strategy and leading a team to ship high quality products. You will work closely with cross-functional teams of product managers, engineers, data scientists and designers within and across Eventbrite. This is a great opportunity to join a dynamic team and help our consumer product become a trusted tool for exploring, and attending the best events on Eventbrite.

YOU WILL

Lead the ideation, research, design, development and launch of user-centric products.

Understand user needs; identify and define product requirements.

Drive product development with a world-class team of Engineers, Designers and Data Scientists to deliver impact for our business and users.

Use data and metrics to inform your strategy and success criteria.

THE SKILL SET

2-3 years of product management experience, ideally with consumer products.

Great communication skills.

Passion for live events, frequently attending events and buying tickets online.

Self-starter with proven track record of execution and results.

Proven ability to work cross-functionally, collaborate, influence and work as part of a team.

Data-driven, analytical problem solver.

User-first mindset with experience in user research and testing.

Excellent written and oral communication skills.

BONUS POINTS

Experience with consumer mobile applications.

Experience creating a product since the startup face Experience with user research and discovery.

WHAT WE OFFER

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.

Since Eventbrite went public on the New York Stock Exchange in 2018, all employees are granted a RSU plan (Restricted Stock Units). The earning of these stocks occur through periodical vestings and the best part is that it is deposited in your bank account in USD

In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.

We care about your mental health and wellbeing

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture

We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.

ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.

IS THIS ROLE NOT AN EXACT FIT?

Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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Product Manager, Consumer Experience

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