Product Manager, Cards Cost

Stripe seeks to increase the GDP of the internet.  Delivering the best offering for processing credit, debit, and prepaid cards is critical to this mission, given the central role card payments play in internet commerce. The Cards team at Stripe is responsible for the infrastructure, user facing features, and business of accepting credit, debit, and pre-paid card payments. 

We are hiring a product manager to drive critical efforts related to payment costs and monetization of Stripe’s cards processing offering.  Specifically, this product manager will own the core Cost+ and blended price SKUs through which Stripe sells cards payments processing to merchants. This PM is responsible for the end-to-end product experience of these SKUs, ranging from modeling projected scheme and interchange fees at transaction time to ensure timely and accurate billing, through to how Stripe structures and prices our core payments processing SKUs to monetize Stripe.

This is a high leverage role at the heart of Stripe’s overall business. This PM will partner with Engineering to deliver the associated product and infrastructure for these efforts, which are both critical to Stripe’s margins and our merchants who care deeply about payment costs. This individual will also partner with Stripe Finance leadership to drive Stripe Payments’ bottom line via product and engineering levers. 

You will:

• Partner with Finance to deeply understand the margins and drivers of Stripe’s core business
• Drive Stripe Payments’ SKUs and pricing structures and evolve them based on the needs of merchants and the business
• Collaborate with Engineering on developing the ML models and infrastructure needed for timely, accurate billing and reporting 

We’re looking for someone who has:

• Product experience: 5+ years of relevant experience
• Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so
• Customer-facing experience: You’re comfortable in front of customers have experience navigating difficult customer conversations
• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
• Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners
• Results-oriented: You enjoy doing whatever it takes to execute on complex projects

Nice to haves:

• Experience in management consulting or finance
• Experience with SQL or a willingness/aptitude to learn
• Experience in external facing role (sales, partnerships)
• Experience with building ML-based products

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run, and scale an internet business from anywhere in the world.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.