Product Manager, Card Networks

Product Manager, Card Networks

Location: San Francisco, Seattle, New York

Stripe seeks to increase the GDP of the internet. Delivering the best offering for processing credit, debit, and prepaid cards is critical to this mission, given the central role card payments play in internet commerce. The Cards team at Stripe is responsible for the infrastructure, user facing features, and business of accepting credit, debit, and pre-paid card payments. 

We are hiring a product manager to drive our Cards Networks efforts and strategy in the US. Specifically, this product manager will own the products and infrastructure powering our core processing for global card brands and local US brands. A world-class cards processing offering is the foundation on which our business is built and what our customers continuously expect. As a result, it is critical for Stripe that we continuously expand, improve and maintain the edge of our card processing capabilities. We believe Stripe can truly win here and are searching for the right product manager to lead this product effort.

This role is an opportunity to truly “own” a critical platform within Stripe’s core business. This PM will partner with an experienced Engineering lead to define and deliver the associated product and infrastructure for these efforts.

You will:

• Work with GTM teams (Sales, Account management) to define how to expand or improve our cards coverage to meet the needs of our US and global customers
• Work with Business Development and Partnership to represent our product and users in negotiation with card networks 
• Engage with merchants to understand their current experience in cards processing, associated pain points and opportunities
• Collaborate with Engineering to develop Stripe’s cards network capabilities roadmap
• Work with Finance to understand the costs of Stripe’s current cards processing capabilities and drive improvements

We’re looking for someone who has:

• Product experience: 5+ years of relevant experience
• Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so
• Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations
• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process
• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
• Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners
• Results-oriented: You enjoy doing whatever it takes to execute on complex projects

Nice to haves:

• Experience with SQL or a willingness/aptitude to learn
• Experience in external facing role (sales, partnerships) and business negotiations 
• Experience with building ML-based products

You should include these in your application: 

• Your resume and/or LinkedIn profile