What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager, Billing position?

The suggested salary for this position is $132,000-$184,000*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Manager, Billing job at 1password

Over 100,000 businesses and millions of people use 1Password to protect their most important information. We’re a kind, curious, and customer-focused team on a mission to build the world's most-loved password manager and give people more control over their data.

1Password is looking for a Product Management leader to join our growing Product Solutions team and manage 1Password billing/payments requirements. In this role, you will be responsible for prioritizing requirements across our different channels, including our online website, Apple App, and Google Play Stores.

This role will require collaboration with cross-functional teams including Engineering, Finance, Customer Support, and Marketing.

This is a remote opportunity within Canada and the US.

What we're looking for:

5+ years of experience in payments/billing Product Management, especially for SaaS, enterprise contracts, and marketplace models
Passionate about the user experience
Comfortable and confident in deep discussions with engineers about technical issues or challenges, and potential approaches or solutions
Strong decision-making and prioritization skills
Great presentation abilities and the ability to drive an impactful vision, and requirements, that rally the team and delight customers
Familiar with the financial and business operations most closely tied to billing systems — financial reporting, tax and payment processing compliance, etc.
Proven track record of leading multiple priorities simultaneously
Can collaboratively partner with stakeholders across different departments (e.g. Finance, Business Operations, Security, Product, Marketing, Sales, etc.) to ensure that our billing systems satisfy all critical business requirements

What you can expect:

Define and deliver on a billing strategy that ensures this mission-critical system reliably supports our ever-expanding business ambitions and global customer base
Ensure that our billing and payments infrastructure supports the ever-changing regulatory and compliance requirements for serving our global customer base
Partner with Finance and Business Operations teams to define and implement systems to support our financial, compliance, and business analysis processes
Understand our user needs, technical foundation, and customer support processes to deliver clear and consistent end-to-end billing experiences
Define and deliver on a billing infrastructure roadmap that effectively prioritizes strategic initiatives across our Product, Growth, and Finance teams for maximum business impact
Set and maintain a high bar of quality and reliability for our billing infrastructure
Remove friction throughout the billing process and lifecycle in order to delight users
Determine KPIs identifying and collecting data relevant to your analyses from multiple internal and external sources
Evaluate the performance of our pricing structure and decisions, and recommend changes as needed

What we offer:

Along with joining a connected, inclusive and passionate community you will be eligible for the following:

- Remote-first environment with flexible working hours to accommodate work-life balance

- Competitive salary, a comprehensive benefits package, and RRSP or 401K match program

- Employee Stock Options Program

- Flexible vacation and time off

- Wellness programs, Employee Assistance Program and an annual wellness allowance

- Paid parental leave programs

- Professional development and peer recognition opportunities

- Company swag and a free family 1Password subscription (and a discount for friends!)

1Password is proud to be an equal opportunity employer and when we say bring your whole self to work, we mean it. You’ll join a diverse and inclusive community, built on trust, support and respect. Be yourself, find your people and share the things you love. As we continue to build our team, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken and veteran’s status. Accommodation is available upon request at any point during the recruitment process, should you require any please do let us know.

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Product Manager, Billing

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