Product Manager - Behavioural Data

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Xero views the application of intelligent, data-driven products and services at scale as a key competitive advantage for our business, now and into the future.

Becoming insightful and trusted, as well as knowing and engaging our customers directly, are both predicated on collecting coherent data about our customers' behaviour.

For Xero, the ability to capture, aggregate, understand, and act upon the implied needs of our customers underpins our strategic intent to be insightful and trusted. Whether it's knowing the best time and content with which to connect with our customers, building the next-generation of #beautiful product experiences, or being partners in our customers' success — they are all built on creating behavioural insights using data collected from across our platforms and channels.

As a Product Manager, you'll play a key role in defining the vision and strategic roadmap for Xero's strategic in-product instrumentation solution. By judiciously using technology, process, and direct team engagement, you will enable Xeros to responsibly create the behavioural data that empowers them to better understand our customers. You will have to deeply understand the needs of behavioural data consumers, and make strategic trade-offs to help Xero realise its vision of becoming insightful and trusted.

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.