Product Manager - Authentication

Industry: Financial Services 

Work experience : 5+ years

City: Bengaluru

Work style : Remote-friendly hybrid with base in Bengaluru 

One of the largest insurance companies in Asia relies on (Field Sales) Agents to sell their insurance policies. The Agent is incentivised to onboard as many clients as possible in order to make their commissions. This leads to them cutting a few corners : while the ID details remain legitimate, agents tell their busy customers ( people like you) that they’ll fill out the form on their behalf and end up providing their contact details instead of that of the customer. This leads to: 

1. Lack of contactability about renewals 

2. Lack of clarity on policy details 

3. Difficulty in making claims 

4. Red flags during regulatory audits

With Bureau’s help, this insurer gets to conduct a persona-person match right at the onboarding stage to make sure such issues don’t occur. That’s just one of the several kinds of problems we help solve. 

Whether it’s Collusion, Fraud Rings, Promo Abuse, Chargeback, Account Takeover, or Sim Swap frauds - Bureau’s squad of Fraud Fighters is there to help Product and Growth teams across the globe. 

If you read the above paragraphs and found it intriguing, please consider joining us on this journey where we help businesses and their customers feel safe and secure while transacting across the Internet. This is day zero and we have so much more to build and sell. 

More information on www.bureau.id

Responsibilities

• Build and contribute to the authentication roadmap.

• Be able to communicate both the business and technical rationale behind product decisions.

• Define and report product metrics - being data driven is key.

• Mock up concepts, write functional specs, cut tickets, integration document, write copy and do whatever it takes to express your ideas to our internal engineers, designers and other product managers.

• Deliver high quality product requirements that capture an impactful scope of work with clear KPIs/metrics that are tracked and optimized to meet your product goals

• Features are delivered on time, and with quality. Willing to step-up and “do whatever it takes to get things done.

We’re looking for someone who has:

• 5+ years of experience in a product management role

• Strong understanding of identity, authentication and security concepts including federated identity, single sign on, multi-factor authentication, ID proofing and industry standards such as OpenID Connect/OAuth, FIDO, eIDASand NIST 800-63 security frameworks

• Ability to partner with data analytics to size the business opportunity, create experiments, and interpret A/B tests to make sound business decisions

• Strong problem-solving abilities; you can cut through the noise and laser focus on what really matters

• Excellent verbal and written communication skills

• Ability to influence people at all levels and disciplines (executives, peer product managers, engineers, designers, analyst, program managers) regarding product vision, roadmap, priorities and trade-offs.

• Entrepreneurial drive and the ability to take on stretch goals in a fast paced and innovative environment with rapidly changing priorities

• Possess a strong product management background, be steeped in Design Thinking, Lean UX, and agile delivery methodologies, and have a data-driven approach to decision making.

• Demonstrate an ability to collaborate with developers and data engineers to define the technology infrastructure and data architecture necessary to deliver a breakthrough client-centric experience.

• Bachelor’s degree required in Computer Science, Mathematics, Electrical Engineering or a related field (equivalent professional experience will be considered); advanced degree preferred

Benefits at Bureau: 

• Attractive compensation package 

• Monthly Learning Sessions 

• Smart, Kind, and Weird teammates

• Comprehensive Health Insurance 

• Flexible Leave Policy 

• Continuous learning and tools budget 

• Exposure to other functions 

• Lovely office in a prime location