Product Manager (Analyst level)

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

DPS Forward is a new, API-based solution designed for scaling Fintechs and transforming Financial Institutions.  Our focus is to maximize the value we deliver within the ever-changing payments landscape and bring all the global assets under the Visa umbrella to optimize our solutions. Our vision is to enable our clients to focus on innovation, customer experience and differentiating products/services by providing best-in class secure, robust, scalable, and reliable issuer processing product and services. We are building a start-up within a large company, so we are seeking people who want to grow and transform a business.

The Product Manager's primary responsibility is to build products and solutions that deliver delightful experiences with a substantial value propositions across the payments ecosystem. To be successful the individual must maintain a high level of coordination and collaboration with multiple cross-functional stakeholder teams globally. The ideal person for this role should have a passion for innovation in payments, technology, and product management, be detail-oriented, and have the ability to drive results within a complex environment.

This Product Manager is an individual contributor and will report to the Sr. Director, Product Management and will join a team of Product Managers working together to change the way Visa maximizes value for our clients and stakeholders.

Essential Functions

• Work closely with clients, partners, business unit leaders, engineering, architects, user experience and global cross-functional counterparts to build, iterate and refine new issuer processing solutions. 

• Actively participate in feature refinement sessions to gain understanding of new features and provide input on potential areas of impact

• Refines an assigned feature by collaborating with stakeholders, performing market research and analyzing existing solution to ensure business impacts are identified and are accounted for

• Ensure solutions are extensible to all clients and can serve multiple use cases whenever possible

• Play the role of a Product Owner on agile scrum team and will:

  • Bring product vision, customer insights and feedback to the team, setting the business context

  • Ensure an agile mindset in the team delivery

  • Decompose features into user stories and support development activities

  • Actively manage and prioritize team backlog and evaluate changing business/market conditions and impact to priorities

  • Communicate status updates in a transparent manner with key stakeholders on a frequent basis

  • Collaborate with external and internal stakeholders to effectively build, launch, commercialize and communicate new product features

  • Deliver product/feature demos that communicate product value proposition and features and benefits.

  • Own the feature through development lifecycle till client consumption in production

  • Appropriately prioritize defects based on impact and provide update to stakeholders on frequent basis

• Serve as an expert in assigned areas of product to all internal and external stakeholders, both in communicating updates and soliciting feedback and new ideas to drive better products

• Supports and communicates an overall product vision to both internal and external stakeholders and how it relates to the achievement of long-term business objectives

• Demonstrate leadership principles by communicating openly, collaborating effectively, enabling, and inspiring others, and excelling with partner

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Basic Qualifications

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree
• 2+ years of experience in technical or business product management
• Highly motivated team member who cultivates effective relationships with different levels of the organization, clients, and partners to accomplish shared business priorities
• Prior experience working within an agile product development environment
• Scaled Agile Framework (SAFe) experience is preferred but not required
• Visa and financial/payment industry knowledge is a plus, but not required
• Solid knowledge of how products are developed from a technical standpoint
• Aptitude to collaborate with engineering teams to build robust, reliable, and scalable payment solutions
• Creative problem-solving skills with the ability to work independently and manage multiple priorities
• Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately
• Critical thinker with strong analytical skill to achieve goals in an innovative and fast-paced environment
• Organizational and leadership abilities to influence, negotiate and drive results
• Excellent communication skills, including verbal, written and presentation necessary

COLORADO APPLICANTS: This position has a minimum base salary of $88,000 and a midpoint base salary of $112,200. The base pay may vary depending on job-related knowledge, skills, and experience. In addition, this position is eligible for annual bonus and equity.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.