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Product Management Intern job at Back market

Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

We are looking for a passionate and motivated Product Manager Intern to join our Lifecycle team.

This internship offers a unique opportunity to contribute to developing compelling content for our retention app features, using data insights to craft personalized touchpoints that help users build simple, recurring habits to extend their device's life.

You will work closely with cross-functional teams, including other Product Managers, Marketing Engineering, Content, and Design, to drive impactful product initiatives.

YOUR MISSION (IF YOU ACCEPT IT): 🥇

Content Strategy & Creation: Collaborate with Product, Content Design, and Product Design to develop engaging tips for Your Devices and Health Checkup features that transforms device care from a chore into rewarding, repeatable habits users actually want to maintain.
Habit-Building Campaigns: Create personalized journeys using device signals and user behavior data to deliver timely nudges that bring users back to the app regularly.
A/B Testing & Analytics: Design, execute, and analyze A/B tests to optimize performance and habit formation, turning hypotheses into validated learnings that guide product decisions.
Product Operations: Manage the end-to-end processes in your domain, participate in agile ceremonies, and collaborate closely with engineers to ensure seamless feature implementation.
Cross-Functional Collaboration: Partner with design, engineering, marketing, and localization teams to bring strategies to life.
Performance Monitoring: Track content performance metrics focused on repeat engagement and habit formation, identifying opportunities to increase monthly active usage and care action completion rates.
TOOLS YOU'LL USE: Braze (customer engagement platform), Amplitude (analytics), Dust (AI assistant platform), A/B testing platforms

YOU ARE IN THE RIGHT PLACE IF: ⭐

You have an interest in product management and always put the user at the center of your thoughts
You're passionate about helping people form positive habits that solve real problems and drive environmental impact
You're curious about behavioral psychology and what motivates people to build lasting habits
You have strong analytical skills and enjoy working with data to uncover insights about user behavior
You possess excellent written and verbal communication skills in English (essential for our international team)
You are curious, proactive, and resourceful
You're detail-oriented with the ability to manage multiple projects simultaneously
You have a collaborative mindset and thrive in cross-functional team environments
You can adapt quickly to new tools and processes
Big plus if you are already familiar with working with software developers, working across multiple teams or agile concepts
You are looking for a 5-6 month full-time (40H/week) internship starting July/August 2025 based in Berlin, Germany
You are enrolled in a school already based in Berlin that will provide an internship agreement

RECRUITMENT PROCESS: 📅

HR Interview with Campus Recruiter
Product Technical Interview with Hiring Manager
Team/Cultural fit interview with an Engineering Manager and a Product Manager from the team

WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.

- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Product Management Intern, Lifecycle Team

YOUR MISSION (IF YOU ACCEPT IT): 🥇

YOU ARE IN THE RIGHT PLACE IF: ⭐

RECRUITMENT PROCESS: 📅

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