Product Designer / Senior Product Designer, Data Science: Applied ML & Anti-abuse

Our entire handbook is public. You can find the details of our vision & direction, check out how we structure our R&D teams, and understand how our UX team operates.

A brief overview:

You will be embedded in our Data Science section, working directly with the Applied ML and Anti-abuse groups.

Both ModelOps and Anti-abuse are components of GitLab's Data Science product strategy. ModelOps focuses on enabling Data Scientists to use GitLab effectively. Anti-Abuse will use Data Science techniques to build a user activity data system and automation to protect GitLab from abuse and misuse.

Current focus

The Applied ML group is currently focused on extending GitLab functionality by providing additional value through ML & AI. This group will collaborate with other product teams to apply ML or AI to our existing categories and features (such as source-code management, code review, or team planning). The focus is on making our product smarter, easier to use, and more intelligent so our customers can deliver software faster!

Initially, Anti-abuse's work is focused on stabilizing GitLab from abuse, but it will also build new revenue-generating products related to Insider Threat detection and UEBA tooling, both of which will rely on data science techniques.

What you can expect in this Product Designer / Senior Product Designer role at GitLab:

• You'll work alongside UX Researchers, Product Managers, other Product Designers, and Engineers to iterate on new features and user journeys in GitLab.
• You'll develop a UX vision for the Workflow Automation and Intelligent Code Security categories within Applied ML and deliver upon this vision iteratively.
• You'll help expand the instance resiliency and insider threat capabilities.
• You'll utilize wireframes, prototypes, sketches, user flows, mockups, hi-fidelity visual designs, and any other artifacts you believe are necessary to convey your design thinking and ideas.
• You'll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to achieve their goals.
• You'll partner with UX Researchers & PMs on problem validation studies to understand the problem space you're operating within.
• You'll leverage solution validation studies to validate your solutions and proposed directions.
• You'll gather user needs through user interviews or contextual inquiries and will convert those into user requirements.
• Gain a deeper understanding of the Product Designer workflow by reading our handbook.

You should apply if:

• You want to help shape the direction of our Applied ML at GitLab and contribute to the designs that deliver on that vision.
• You have experience with DevOps workflows and processes.
• You love diving into complex problems and are excited by the prospect of operating as a Product Designer in a nascent problem space.
• You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills, your experience with Git, or by showing us you have a deep understanding of the needs of engineers you've worked with previously.
• You enjoy getting involved in discovery research and solution validation, and you continually look to improve your user research abilities.
• You're able to showcase work that shows us your ability to create the deliverables required for this role. For example, JTBD, competitive evaluations, low fidelity wireframes, high fidelity mockups, prototypes, journey maps, storyboards, design vision, and so on.
• You're able to effectively collaborate with Product Managers & UX Researchers.
• The idea of playing a part in the evolution of our Pajamas Design System is truly exciting to you.
• Our values of Collaboration, Results, Efficiency, Diversity, Iteration, and Transparency resonate with you.
• You'll thrive in an environment where self-learning and self-service are encouraged and instilled as a part of our culture.

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

What it's like to work at GitLab:

The culture at GitLab is something we're incredibly proud of. You'll spend your time collaborating with kind, talented, and motivated colleagues from across the world.

Some of the benefits you'll be entitled to vary by the region or country you're in. However, all GitLab team members are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don't count the number of days you take off annually.

You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We'll also help you set up your home office environment, pay for your membership to a co-working space, and, every year or so, we'll invite you to our Contribute event.

Our hiring process and compensation:

The hiring process for this Product Designer position typically follows five stages. The details of this process can be found at the bottom of our job family page. Our compensation calculator will be shared with candidates selected for a screening call.