Product Designer (Returnly)

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. 

The Design and User Experience team at Returnly is currently expanding. We’re a small but growing team, looking to expand our Product Design function and establish the foundations of our UX team. We believe those foundations include expanding beyond product design, to include UX Writing, Research and Brand Design. This is an opportunity to join a growing team as a Product Designer to help shape the product, while creating new and effective ways of working across the entire UX team.

About Your Role

At Returnly, a Product Designer is a hands-on position requiring conceptualization, research, presentation skills, the ability to generate quantity and quality design concepts, set and deliver on deadlines, and communicate ideas effectively. As a qualified candidate, you care deeply about design but enthusiastically welcome feedback. You’re able to balance usable designs with smart, creative risks, and are eager to push boundaries to achieve the most effective solutions.

This is an exciting opportunity to have a big impact on a rapidly growing product experience, while working with a growing team of designers across the world to create a better sense of craft and community at Returnly.

You Will...

• Design and execute new products as part of our Merchant Experience design team.
• Validate ideas and design decisions with qualitative feedback by user research
• Work closely with engineers, product managers, data analysts, and support teams to define product experience
• Collaborate with designers across our Shopper and Merchant experience teams to delight both customer segments
• Contribute our Merchant Design system and larger documentation 
• Help shape the Design team culture, influence the way we work, and participate in the hiring process for new talent.
• Own the end-to-end product development process, to prioritize multiple assignments, present work to internal stakeholders, and deliver killer creative under deadline.

You Have...

• Strong Written and verbal English communication skills
• At least 3+ years of consumer product design experience
• Experience working Product Management and Design teams to influence wireframes and functional specs.
• Experience contributing to, or establishing, style guides for digital product experiences
• Strong mobile experience, you’ve led at least 1 mobile project end to end and contributed to others  
• A strong desire to work collaboratively with a growing design team across Product and Brand, UX Research and Content Strategy.
• Great communication skills with designers and non-designers alike, and can effectively articulate what problems you’re solving for and your design decisions
• Experience and are comfortable validating concepts through research, low and high-fidelity prototyping, and user testing
• An equal amount of comfort working the details of your designs at a pixel-perfect level as well as at a broad conceptual one.
• An ability to think at a high level about product strategy and vision, while recognizing how your work impacts it
• Self-drive, and thrive in a fast-paced environment.
• A strong portfolio showcasing your problem solving skills and high design caliber; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role
• (Bonus)Experience designing for direct-to-consumer or business-to-business e-commerce platforms