Product Designer, POS Experience

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

POS Experience creates intuitive and efficient workflows for the Toast point of sale software platform powering our restaurant-grade hardware.  This team is delivering the future of POS, with a cohesive device experience that streamlines operations and empowers servers to delight guests while taking orders. 

We’re looking for a talented Product Designer with a strong portfolio that demonstrates an ability to balance user goals with business objectives, while delivering intuitive experiences that “Do right by the customer.” We seek an experienced teammate dedicated to our mission; helping restaurants do what they love and thrive.

About this roll* (Responsibilities) 

• Collaborate with UX, product management, engineering, and marketing to understand users, translating that understanding into design artifacts that shape thinking and guide development
• Design intuitive experiences across responsive web and native mobile platforms,  delivering easy to follow wireframes, workflows, and prototypes
• Regularly conduct design reviews to obtain feedback, iterating on the designs to improve results
• Support user research studies that generate insights to positively impact product design
• Establish and promote design guidelines, best practices, and standards

Do you have the right ingredients*? (Requirements)

• Experience designing for multiple device screen sizes and awareness of touch and gesture patterns
• Comfort working in a fast-paced environment with a willingness to learn new things and tackle a range of challenges as they arise
• Experience with holistic design approaches, including journey mapping, to create delightful moments across the entire experience
• Enough UX Research fluency to be data and insights driven
• Strong interpersonal, collaboration, and communication skills
• Enduring sense of curiosity with a desire to continuously learn and evolve
• Fluency in one or more design tools (e.g., Figma, Sketch, InVision, Adobe CC)
• Passion for doing right by the customer

Special Sauce* (Nonessential Skills/Nice to Haves)

• Experience designing hardware-based experiences

Our Spread of Total Rewards

• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs 
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

*Bread puns encouraged but not required