Product Designer, Design Systems

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

We are looking for a product and visual designer to elevate craft and customer experience on the design systems team. You will work on a highly collaborative team of tenured product designers, engineers, and product managers to standardize scale our design system across multiple subbrands and ecosystems both internally and publicly. We’re looking for someone to embody the company motto of “Listen Hard, Change Fast”, who has a desire to constantly improve things (processes and technology), and is willing to question our current thinking.

If you meet even half of the requirements listed here, you are encouraged to apply. We’re interested in unique candidates with an aptitude to grow, learn, and teach us what they know. 

What you’ll do here: 

• Craft flexible, accessible design standards and components
• Write thoughtful, succinct documentation
• Build a durable, scalable system with cross-functional peers to elevate the quality of the Mailchimp experience at multiple altitudes
• Onboard, advising, guide, and pair with product teams to ensure cohesion across the app
• Lead research efforts and integrate your insights into product decisions 
• Advocate for design, the customer, and a well crafted experience

We’d love to hear from you if: 

• You have experience building and expanding design systems across multiple products and services
• You are enthusiastic about about creating highly crafted, accessible solutions with engineering, brand, and content strategy
• You have 3-4 years of experience in the industry including internships, apprenticeships, and work-studies and at least 1 year working with or contributing to design systems

At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!

How you’ll work:  Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.

• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems. 
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service

Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more! 

Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.

Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.