Back Market is the world’s leading refurbished electronics marketplace with a team of more than 650, powering operations in 16 countries (and counting!).
Back Market is undergoing meteoric growth and has raised $884 million, with a valuation of $5.7 billion. Our mission is simple: empowering people to buy tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps
lower our collective environmental impact.
Be part of a great and growing adventure that will change the way the world consumes tech.
Employees for this role can be based from our Tokyo office. We’re also open to a hybrid arrangement based in or around Tokyo.
The Product Design & Research team at Back Market is a global team and looking for our first team member to be located in the APAC region. We are passionate about informing and building interfaces with the user as our focus. We zoom out to see the bigger picture, but also understand the devil is in the details.
We are responsible for the user experience on Back Market, whether that be our customers or merchants, and through designing, prototyping, testing, and iterating, we evolve it in collaboration with different (and extraordinary) people.
We do this because we want to make the world a better place. After all our goal is to offer more than just an alternative avenue to buy tech products, we want to do e-commerce differently.
Your Mission If You Accept It: 🥇
- Partnering with cross-functional teams and peers to build, maintain, and evolve the customer and seller experience on Back Market in APAC.
- Contribute to the roadmapping, advocating for the right approach, and execution to ensure a best in class customer experience.
- Collaborating with user researchers to bring clarity to ambiguous problems with relevant customer insights, and consulting quantitative and qualitative data to inform your design decisions.
- Advocating for and trying your hand out at facilitating design methods and tools to help your team deliver solutions that actually work for our customers and business.
- Ensuring clarity and comprehension in your or your team’s proposed ideas and solutions from conception to delivery through useful documentation and tidy working practices
You're At The Right Place If: ⭐
- You have solid experience working in an international design & research team and can talk about how you have worked with stakeholders to deliver impact in dynamic environments.
- You demonstrate knowledge in design methods and craft. You have examples where you’d contributed successful impact.
- You have your ear to the ground regarding new tools and technologies that help our work become more effective and efficient.
- You have a passion to help our small team grow. You can contribute inclusive design practices and are comfortable in voicing your opinion.
- You are obsessive about UX or UI design, you have an attention to detail regarding edge cases, hierarchy, and contrast.
- You deliver designs with a systematic approach.
- You think about interfaces not as static pixels but as dynamic experiences and can express yourself with motion, flows and stories.
- You are inherently curious, you are idealistic but you challenge the status quo responsibility and can always find the middle ground.
- You are comfortable in communicating professionally in English as we are an international team.
- Bonus if you’re fluent in Japanese, or Korean.
Recruitment process: 📅
- HR Screening
- Hiring Manager Interview
- Design Challenge Interview (1.5 hours)
- Stakeholders Interview
- BM Values Interview
WHY SHOULD YOU JOIN US ? ✌🏼
- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
- An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc…
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!
- Grow your career with a flexible career path, Back Market can help you evolve!
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!
- We embrace work life balance which includes flexible working hours and the opportunity to work from home.
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.