Product Design Lead

About Vori

Vori is a modern retail technology company rethinking how grocery stores operate in the modern age. Our all-in-one operating system powers everything from point of sale to shopper loyalty, intelligent pricing, and AI-driven inventory. And we’re just getting started. Backed by top investors and growing rapidly, we’re building the future of retail infrastructure for the $1T grocery industry.

At the heart of our mission is serving independent grocers. Often immigrant-owned, generational businesses, these food entrepreneurs are critical to combatting food deserts and waste. We arm them with the tools to thrive in a competitive landscape featuring much larger players (e.g. Whole Foods and Trader Joe’s), so they can nourish their communities.

Vori in the news: Forbes, Progressive Grocer

About the team

Design is at the core of Vori’s DNA — you’ll join a collaborative, mission-driven group of foodies who care deeply about crafting beautiful and intuitive experiences that make meaningful impact on our customers and the world.

Learn more at design.vori.com

About this role

We’re looking for a creative, entrepreneurial Product Design Lead to help our core product team reimagine how grocery stores operate. On this team you’ll work to deeply understand the biggest pain points of owners, managers, and staff to craft workflows that feel both powerful and accessible. As part of the growing design team, you’ll make high impact on our design, product, and company strategy as we scale our hardware and software system into grocery stores across the country.

We’re looking for a seasoned designer who is excited to roll up their sleeves and work across a wide product surface area, drive research in the field, ship prototypes and iterate in our stores. Your ability to prioritize, lead, and execute quickly at the right design fidelity for our level of product maturity will deliver high impact across the entire organization.

This role is based in San Francisco, with a hybrid office culture (1-2 days per week). As part of UX field research, each quarter there may be travel to our customer sites across the country. This role reports to the Head of Design.

What you’ll do

• Own design for our core platform. This includes everything from intelligent pricing to multi-location workflows, reporting, e-commerce, and more.

• Design innovative, delightful experiences for our grocery store owners, staff and their loyal shoppers.

• Shape our product strategy. Collaborate closely with product & engineering leads to identify high leverage opportunities and bring them to life.

• Design for bits and atoms. Sweat the details and connect the dots between workflows that span the physical and digital world to make complex tasks feel simple.

• Thrive in 0→1. Help your team break down ambiguous problems, using design to inspire and generate clarity when bringing new concepts to life.

• Talk to customers, constantly. Lead user research to build a deep understanding of their needs, and amplify their voices throughout the team to drive empathy and alignment.

• Foster a strong design culture with design leadership and the executive team around best practices, lead by example on craft for our current stage of growth, and continually evolve our design system

What we’re looking for

• You have 6+ years designing applications across a variety of B2B industries

• Experience leading UX research initiatives within your product teams

• Can lead with independence and yet work collaboratively across departments

• Can quickly design at multiple fidelities, from scrappy, napkin-sketch whiteboards to production-ready work without sweating the details

• Passionate about prototyping or building with AI tools

• Have worked in a startup environment or have built 0-1 products

Nice to haves we keep an eye out for

• Experience working with or interest in physical hardware and design

• Previous experience designing for retail, supply chain, or logistics-related industries

• Foodies with an opinion

Benefits

• A competitive salary

• Healthcare, vision, and dental insurance

• Unlimited PTO, with minimum 21 days off + 14 office closures per year

• Generous parental leave

Why Vori

• Mission-driven team building tech that helps local businesses thrive and keeps communities fed.

• Backed by top investors and advisors from Stripe, Uber, Palantir, and Toast.

• Real revenue, real growth, and a massive $1T market opportunity.

• A chance to shape not just design—but the company’s future.