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Canva

Product Design Lead - Marketplace

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We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.  

About Us
At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.

About the Product Design team

One of the principles of our design team is to ‘show the future’. As designers we transport the rest of the company into a future we’re yet to build. A big part of the role of a product designer at Canva is to be a visionary—visualising and reinventing the future of design. 

Product designers at Canva take the dream and make it something everyone can relate to and rally behind. We start from the very early stages: finding the right problem to tackle, exploring ideas for how to solve it and then refining it into a coherent solution. Our product designers carry out research, brainstorming, sketching, prototyping, and collaboration with our engineers to ship great products.  We are empathetic user advocates and respect our users’ opinions through interviews, usability testing, and data analysis, as well as wireframing, flowcharting, and journey mapping to show the different stages that customers go through as they come into contact with Canva. 

About the group

Since Canva’s founding, our template and graphics library has been a critical and fundamental driver of our success—and Canva’s Marketplace is a key part of the product, where all our users can discover that content. From their first awareness of Canva, to their first design and beyond, the Marketplace is critical to the success of our product. You’ll help to empower our billions of users to make their best designs ever—across print, education, social media, branding, websites, and so much more.

The ideal candidate has a proven track record delivering quality product design with polished UI. You’ll love this role if you’re passionate about making complex things simple and enjoy collaborating with a wide range of cross-functional teams to drive impact.

About the role

In this role, you'll collaborate with our founders, Product, Engineer and Group Leads, with the Researchers, Product and Content Designers, and some talented front-end and back-end engineers, to shape, drive and support the team to implement the Marketplace vision with fidelity. You’ll support our users’ journey from discovery through to design, developing a vision that you’ll guide the team to deliver. 

You'll guide the processes for how the team works—helping the team set roadmaps, vision  and strategies for the future. You'll also need to ensure all the Marketplace Product Designers are supported and doing the best work.

This is an amazing opportunity to lead and grow a talented Product Design team in an environment that rewards initiative, creativity, and independence. 

What you’ll do

  • You'll work collaboratively to create and champion the design vision for the Canva Marketplace product, providing direction and purpose to the team
  • You'll clearly communicate future design directions with key stakeholders including Group Leads, Design Leaders and Founders, and your design team
  • You'll collaborate with Product Managers and Engineering Leads to make sure you’re prioritizing the most important features
  • You'll lead Product Design projects across the Marketplace Group
  • You'll plan for future design resourcing needs with the Head of Design in your Supergroup
  • You'll provide design feedback to team members with sensitivity and honesty, helping them to grow and develop their skills through thoughtful and effective coaching
  • You'll research competitors, trends, patterns and best-practices, UX design inspiration, user and business insights
  • You'll ensure our designers always design to our high standards of simplicity and usability
  • You'll produce and integrate effective & efficient design practices
  • You'll support the team’s scalability through documentation and process improvement
  • You'll ensure the culture of two-way continuous feedback, offering a direct, open and objective communication style
  • You'll celebrate the contribution of self and others

Goals you’ll achieve

  • Get to know our customers and Canva’s users—conduct initial research to get to understand the Marketplace product across our diverse cohort of users. Deliver a product audit that considers the experience from a user and Creator perspective
  • Get to know your team—understand each team member’s strengths, the work they’re currently undertaking, and the future plans for their development. Deliver a plan for building your team over the next 6 months in line with product growth
  • Support and lead your designers in contributing to Autumn planning and beyond, creating a compelling Vision Deck to showcase the future of the Marketplace each season
  • Implement the new Canva Product Delivery Process, we’re keen to implement a new and improved process for getting high quality product over the line. In your group, take ownership of leading design processes alongside the Engineering and Product leads, to ensure that all our product is shipped in line with the new standards.
  • Work alongside our Homepage team to define a direction for discovery flows of content from all product touchpoints

Experience you'll have

  • Experience as a Product Design Lead directing strategy and design across a team
  • Extensive experience communicating with senior stakeholders
  • Strong design coaching experience - you know how to make an impact through empowering, growing and motivating other designers
  • A track-record of tackling complex problems and delivering simple, elegant solutions. You hold a high-bar for designing clean, elegant, and usable designs
  • Deep understanding of how to uncover user needs through research and user empathy
  • Extensive experience working with Engineers on feasibility, detailed design and finding solutions to complex problems
  • Experience working with Digital Designers, Brand Designers, Graphic Designers and a strong empathy for graphic design and its impact on business results
  • A strong sense of design ethics - understanding that the design decisions we make at Canva impact millions of lives, everyday
  • A portfolio that demonstrates experience in product thinking where you have previously shipped polished UX/UI design for digital products
  • You enjoy a little flexibility in your work. Our growth means there are constantly new things to work on every day, as such it’s likely that you’ll often be working across the board on new and exciting projects.
Canva Information
Canva is currently one of Australia’s hottest technology startups and has been ranked Australia’s #1 place to work.

We mean it when we say we want to create a workplace that you love coming to. Our culture is unlike anywhere else and our offices are designed with workspaces for every mood, to help you do great work. At Canva you can be part of a company that is growing rapidly, building a product that users really love.

Psst -We have two in-house chefs that whip up amazing breakfasts and lunches for the whole team - check out what's cooking at: https://instagram.com/canvalife
Being a Force for good.
One of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.  
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Canva
Canva is an Australian graphic design platform, used to create social media graphics, presentations, posters, documents and other visual content.
Website
Industry
Graphic Design, Photo Editing
Founded
2012
Size
1K-5K employees

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