Principal Product Manager, Health & Human Services, WDS (hybrid)

The Health & Human Services Team is seeking a Principal Product Manager for Website Development Support.  This is a hybrid position, requiring some in office (DC) and some client-facing time (Baltimore).  The Candidate will be responsible for commuting as needed, so a local Candidate is a necessity. 

Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government.   

Work on things that matter

Our teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government thinks about and uses technology. 

Built for a remote life

Ad Hoc is remote-first and remote-always. We’ve designed our culture, communications, and tools to support a nationwide team. Being remote allows Ad Hoc to bring the best people onto our teams and give them the freedom to create a work environment that fits their lives. Maybe you need to adjust your schedule to care for your family or take a bike ride. At Ad Hoc, that’s welcomed. 

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We leave our egos at the door to learn from our mistakes and improve the process for the next time.. We build small, inclusive teams to bring the best of consumer technology to the problems of government.

Federal Health 

The Federal Health business unit covers our work with the Centers for Medicare & Medicaid Services, including HealthCare.gov, Medicare.gov, and the Blue Button API. Our team supports Federal Heath in building and improving online public experiences and APIs that are reliable, accessible, and user-centered. We help millions of people enroll in healthcare and access Medicare and Medicaid benefits, and we help Federal Health improve the quality of Medicare and Medicaid services for beneficiaries and clinicians.

Primary Responsibilities: 

In this role, you will serve as a subject matter expert, while serving as an individual contributor that provides mentorship associated with data competencies. A Principal Product Manager exhibits influential skills to shape future work streams within the current customer base, while maintaining a strategic vision to successfully pursue new business opportunities. With limited oversight from leadership, you will be responsible for cohesively integrating industry product management trends and devising a plan for adoption within programs, as well as the business unit. A Principal Product Manager serves as a representative of the business unit, effectively communicating product management strategies to a diverse audience. Primary expectations of a Principal Product Manager include: 

• Demonstrates significant product competence and ownership to broad audiences while driving progress on company and business unit strategic objectives
• Proactively creates and explores new areas of opportunity for the business unit
• Mentors, guides, and coaches product team members 
• Identifies and designs solutions to enable teams to scale quickly and reliably 
• Effectively communicates on existing systems, design decisions, past performance and a major history of projects that they've been part of for bid-writing, tech demos and other customer-facing communications 
• Understanding of the business unit’s current labor mix, with the ability to identify primary skills and experiences; supports the key personnel identification process 
• Champions collaboration with teams across the programs/portfolio to identify product needs and deliver solutions to advance medium and long-term technology goals 
• Leads and prioritizes product efforts across a portfolio of products or programs and draws connections across siloed workflows
• In-depth knowledge of the business unit customer portfolio, understanding customer operations, work and approval processes, and objectives 
• May support hiring, onboarding and career development activities
• Extensive understanding of government and practice market conditions in order to drive organizational improvements and innovation 
• Collaborates with Product leadership to develop internal practices, and strategic initiatives
• May represent the company publicly inclusive of writing blog posts, generating marketing materials, presenting at conferences, and taking part in panel discussions

Basic Qualifications: 

• Bachelor’s degree and 10+ years of experience
• Relevant years of experience may be substituted for education

Preferred Qualifications: 

• Ability to obtain/maintain any of the following: 
• CSPO, CPM, CSM or other related certifications
• 5+ years experience directing assignments for cross-functional teams

To learn more about working at Ad Hoc, please visit: https://adhocteam.us/join/

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility . The range of starting pay for this role is $125,000-$150,000  and information on benefits offered is here. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Job Reference: 2256