Principal Product Manager, Document Domain (Editor Experience)

PandaDoc is seeking an experienced Principal Product Manager to own and drive the strategic direction of our Document Domain, with a primary focus on transforming our flagship Editor into a market-leading solution. This is a high-impact role where you will shape the future of how our customers create, collaborate on, and manage documents. You'll be responsible for defining the product vision, driving the roadmap, and collaborating with cross-functional teams to deliver a world-class user experience that fuels business growth.

In this role, you will:

Product Vision & Strategy:

• Develop a compelling, long-term product vision for the entire Document Domain, ensuring the Editor is the centerpiece of an integrated, seamless user experience.
• Define a clear, data-informed product strategy and roadmap that aligns with customer needs, business objectives, and market trends.
• Identify and prioritize initiatives that enhance the Editor’s functionality, usability, and overall value proposition.
• Drive strategic initiatives that position PandaDoc as a leader in document automation and collaboration.

User-Centric Design:

• Champion user-centricity throughout the product lifecycle, deeply understanding customer pain points and needs.
• Collaorate closely with UX research and design to conduct user studies, gather feedback, and validate design decisions.
• Ensure the Editor is intuitive, efficient, and provides a delightful user experience.

Cross-Functional Collaboration:

• Partner effectively with engineering, design, marketing, and sales to ensure seamless execution of the product roadmap.
• Collaborate closely with other product managers to integrate the Editor experience across the broader PandaDoc product ecosystem.
• Act as the voice of the customer within the company, advocating for their needs and ensuring their feedback is integrated into product decisions.

Data-Driven Decision Making:

• Define key metrics to measure Editor performance, user engagement, and business impact.
• Leverage data analysis to identify opportunities for improvement and validate product hypotheses.
• Drive experimentation and A/B testing to optimize features and drive user adoption.

Stakeholder Management:

• Build strong relationships with internal stakeholders (e.g., executive leadership, customer success, sales) and external stakeholders (e.g., key customers and partners) to gather feedback, understand needs, and align the Document roadmap with broader company objectives and market trends.
• Communicate product vision, strategy, and progress effectively to all stakeholders, ensuring transparency and alignment.

About you:

Experience:

• 7+ years in product management within the B2B SaaS sector, including at least 3 years in a senior or lead product role.
• Proven track record of defining and delivering successful product strategies that have resulted in measurable business outcomes (e.g., revenue growth, expansion, customer satisfaction).
• Demonstrated experience managing products with technical complexity, preferably in document management, content creation, or similar fields.
• Expertise in user research methodologies, data analysis, and product analytics tools.
• Proven track record of influencing cross-functional teams and driving alignment across the organization.

Skills:

• Strong product intuition and deep understanding of user needs, market trends, and competitive landscape.
• Exceptional communication, presentation, and interpersonal skills, capable of conveying complex concepts clearly and persuasively to various audiences.
• Data-driven mindset, prioritizing quantitative and qualitative data to inform decisions and evaluate success.
• Strong technical acumen, with the ability to grasp technical constraints and collaborate effectively with engineering teams.
• Leadership skills, inspiring and motivating teams to achieve ambitious goals and deliver exceptional results.

It would be awesome if you had:

• Experience with document lifecycle management, editing, or collaboration software.

Company Overview: 

PandaDoc empowers more than 50,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.

Benefits:

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.