Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
This opportunity is a part of Embedded, a division of Blink, that supports long-term contract opportunities with some of Blink’s largest client partners. We are searching for a talented Lead UX Researcher for one of our Embedded clients.
Remote 6-8 month opportunity
What you’ll do
- Lead design and execution of usability lab studies of products and services with representative end users
- Lead analysis of quantitative and qualitative data and presentation of findings in a meaningful and easy to understand manner
- Lead collaboration with designers, developers and device manufacturers for optimal and timely resolution of usability findings and recommendations
- Lead heuristic expert evaluations and cognitive walkthroughs of new products and services at all stages from concept to prototype to product
- Lead planning and execution of focus groups and field trials
- Manage research vendors on externally assisted projects
- Minimum of 7 years of primary research experience
- Understanding of theories and principles of user-centered design, with an emphasis on mobile/native app design and connected experiences
- Usability studies
- Knowledge of qualitative and quantitative research methodologies
- Experience building and running research practice supporting a diverse portfolio of products and services
- Background with IoT/connected products; specific experience in hardware design, multi-screen experiences, wearables
- Strong analytical and presentation skills
- Prior experience with UserZoom and Dscout
- Social listening
- BA in Research, Psychology or related field
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.