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Blink

Lead UX Researcher (Apps)

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Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.

This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.

Duration:4-6 months with potential for long term.
Location:Remote with the ability to work on-site in the Bellevue, WA or Denver, CO offices occasionally.

What you’ll do

  • Lead design and execution of usability lab studies of products and services with representative end users.
  • Lead analysis of quantitative and qualitative data and presentation of findings in a meaningful and easy to understand manner.
  • Lead collaboration with designers, developers and device manufacturers for optimal and timely resolution of usability findings and recommendations.
  • Lead heuristic expert evaluations and cognitive walkthroughs of new products and services at all stages from concept to prototype to product.
  • Lead planning and execution of focus groups and field trials.
  • Manage research vendors on externally assisted projects.
  • Maintain status of peer recognized contributor to user experience industry through papers, lectures, book chapters and regular participation in SIGs.

Qualifications

  • Minimum 7 years’ primary research experience
  • Understanding of theories and principles of user-centered design, with an emphasis on mobile/native app design and connected experiences
  • Knowledge of qualitative and quantitative research methodologies
  • Background surrounding usability needs within apps
  • Ability to present confidently to leadership
  • Ability to coach and mentor others

  • BA in Research, Psychology or related field

Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.
Questions & answers for this job
  • What is the type of contract for this job?
    The contract for this job is a Freelance contract
  • Is telecommuting possible for this job?
    No, telecommuting is not possible for this job
About Blink
Blink is a UX research and design firm that works with great companies to create meaningful digital products, brands, and experiences. Click to learn more!
Website
Industry
Enterprise Software, Mobile Apps
Founded
2000
Size
51-250 employees

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