Lead Product Manager

Ticketing is a complex, historically opaque industry with a unique set of challenges. At SeatGeek we look to open ticketing with innovative technology, thoughtful interfaces, and an above-all-else focus on our users.

As a Product Manager at SeatGeek, you'll become an integral part of our Enterprise Product  team, creating a product that shapes the way people find and buy tickets to their favorite live events. We are building out a new team in the UK focused on the needs of our UK and EMEA clients.  You will get to know these customers really well, and delight in shipping products that they love.

What You'll Be Doing

You'll work closely with a dedicated team of engineers, designers, operators, and analysts to push the boundaries of primary ticketing for our clients and customers. Specifically, you will:

• Own the vision for how we make sure ticketing is seamless and fully optimized for our clients and customers.
• Build a strong roadmap in your area focused on driving up customer satisfaction and efficiency, and act as an ambassador for your product area to the rest of the company
• Work alongside your engineering, design, and customer experience partners to build the features that best achieve your goals.
• Obsess over product analytics, creating and monitoring product dashboards and constantly finding new insights in our user data.
• Make product decisions backed by quantitative data, mixed with your innate sense for what will delight our users.
• Work closely with strategic customer accounts to better understand the market, product vision and drivers for product success.

What We're Looking For

• You have a proven track record of shipping user-facing products with at least 5+ years of product management experience in an Agile product delivery environment.

• You’ve got experience influencing in complex orgs, and can simplify chaos, ambiguity, and conflicting ideas into a clear product vision and prioritized strategy.

• You’re a curious, detail-oriented, self-starter who can manage a lot of information, projects, and responsibilities.
• You’ve shipped creative and highly successful front and backend projects.
• You have great UX and UI instincts, and can clearly express your product vision through both prose and wireframes. 
• You thrive in a cross-functional world where you're closely partnered and aligned with your operations, engineering, design and engineering counterparts, and you know how to keep everyone working together toward a common goal.
• You obsess over the details (pixel misalignments make you cringe), while also focusing on what comes next. 
• You are comfortable learning the nuances of a complex market
• Although you are not an engineer on the team, you are technical enough to earn the engineering team’s respect.
• You are willing to challenge the status quo.