Lead Product Manager - Growth

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

The role:

You’ll be a key member of our Growth pillar, responsible for ensuring our users can progress their financial health by avoiding unnecessary fees and charges when using financial services. You will play a crucial role in enhancing our product features and driving growth. You will be responsible for identifying opportunities for improvement, developing strategies to increase user engagement and retention, and ensuring our product meets the evolving needs of our consumers.

Product Managers at Cleo get to:

• Set and own OKRs and goals that ensure they build the right high-quality, delightful products for business and user impact
• Find and use customer insights, research and data to drive decisions and communicate strategy
• Work quickly and iteratively through experimentation and a ‘test & learn’ mindset
• Have a real impact and influence over the vision for what Cleo will look like in the future
• Collaborate with some of the sharpest minds across engineering, data science, design and commercial teams

What we’re looking for:

• As a guide, we’re looking for 3+ years in product management, focusing on consumer product growth and optimization. A background in leveraging data analytics and user insights for product development is essential.
• Hands-On Collaboration: Enjoy working closely with a cross-functional team, including analysts, designers, marketers, and engineers.
• Decisive and Focused: Ability to prioritize effectively, often saying “no” more than “yes” to maintain focus on high-impact activities.
• Strong Communication: Skilled in aligning and communicating with stakeholders, ensuring clear understanding and consensus.
• Strategic Involvement: Actively involve your product squad in strategic planning and decision-making processes.
• Problem Ownership: Ready to own issues end-to-end and proactive in acquiring new knowledge to address challenges and drive progress.
• Energetic and Motivational Leadership: Known for bringing energy and drive to ensure product success, and for caring deeply about the team, fostering a positive and productive environment.
• Growth and Optimization Focus: Passionate about pushing product boundaries, not just managing but continuously seeking opportunities for growth and optimization.

Who You Are

• Action-Oriented: Quick to act, adept at moving projects from idea to execution under pressure.
• Resilient: You persist through challenges, maintaining focus on long-term objectives.
• Impactful Storyteller: Skilled in communicating product impacts and visions with evidence.
• Collaborative: Excellent at working with diverse teams, fostering shared success.
• Comfortable with Ambiguity: Navigates uncertain environments with clarity and purpose.
• Agile and Adaptable: Experienced in product-led growth, particularly in regulated consumer products, and capable of balancing multiple projects in a fast-paced environment.
• Innovative Thinker: Passionate about personal finance, you bring creative solutions and adapt quickly in a dynamic setting.

How long will the process take?

We aim to move as fast as possible. Usually 2-3 weeks is enough time for us all to get to know each other.

• Step 1: Call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo
• Step 2: 45-60 minutes with our VP Growth
• Step 3: Live product task interview, to be presented to one of our Product Managers and Analysts 
• Step 4: 45 minutes each with two cross-functional peers from Engineering, Design or Analytics

What do you get for all your hard work?

• A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ This role is level PM3/4 and we can pay between £73,231 - £116,097 pa depending on experience
• Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!
• Other benefits;
  • Generous pay increases for high-performers and high-growth team members
  • Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
• 6% employer-matched pension in the UK
• Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• And many more!

UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact.