Lead Product Manager - Enterprise Product

SeatGeek Enterprise is our innovative open-ecosystem enterprise ticketing software that allows teams, venues, and promoters to efficiently run their businesses and captivate fans.

We’re proud to partner with some of the most recognized names across the globe including the Dallas Cowboys, Brooklyn Nets, and Liverpool F.C., as well as the NFL, MLS, half of the English Premier League, and theaters across NYC’s Broadway and London’s West End.

As we grow, the scale of our technical challenges - along with their effect on our clients and their fans - continues to increase. We’re looking for an experienced Product Manager to help shape and execute our Enterprise product strategy and roadmap.

As a Lead Product Manager at SeatGeek, you'll become an integral part of our Product team, taking complete ownership over a vertical of the SeatGeek Enterprise product. You’ll collaborate with product and business leaders to set product strategies that advance our business goals; define, execute, and deliver on roadmaps that ladder up to those goals; measure and monitor product health metrics and improve our KPIs over time; and be an advocate for and ambassador of the Product team and your product vertical to the rest of the company, keeping stakeholders aligned and informed. 

What you’ll do

• Build and maintain strong relationships with stakeholders, developing a firm understanding of their needs, dependencies, and priorities
• Partner with research, design, and engineering to investigate problem and opportunity spaces and craft elegant and feasible solutions
• Define product strategies that help accomplish established company and team goals
• Make product decisions backed by quantitative and qualitative data, mixed with an innate sense for what will delight our users
• Clearly and proactively communicate project updates to all stakeholders, and take responsibility for deadlines and deliverables
• Provide mentorship to other product team members
• Suggest and implement process improvements to improve product planning and development
• Advocate for and act as an ambassador to the rest of the company for an owned product vertical, communicating work and celebrating wins

Who you are

• 6-8 years of relevant product experience with progressive levels of responsibility
• Excellent communication (written + verbal) skills and ability to build genuine, collaborative relationships throughout all levels of the org
• Demonstrated experience managing complex and cross-functional initiatives including planning, execution, and delivery
• Proven ability of influencing others through both direct and indirect authority and leadership
• Strong decision making skills with a balanced view of data, domain expertise, and gut instinct
• High degree of technical literacy, data fluency, and a detail-oriented eye for quality

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical 
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!