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Wealthsimple

Lead Product Manager, Cash

Professional development opportunities
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Wealthsimple is looking for an experienced, customer-focused Lead PM to join our team and help guide our Cash product: the simplest way to send, spend and save.

Wealthsimple is on a mission to help everyone achieve financial freedom, no matter who they are or how much they have. Using smart technology, Wealthsimple takes financial services that are often confusing, opaque and expensive and makes them simple, transparent, and low-cost. We're the company behind some of Canada's leading digital financial products, and are growing faster than ever.

Our team is reimagining what it means to manage your money. Smart, high-performing team members will challenge you to learn and grow every day. We value great work and great ideas — not ego. We're looking for talented people who love a fast-paced environment, and want to ship often and make an impact with groundbreaking ideas.

We’re a remote-first team and output is more important than face time, so where you choose to work is up to you — as long as you have internet access, you can work from anywhere in Canada. Be a part of our Canadian success story and help shape the financial future of millions — join us! Read our Culture Manual and learn more about how we work.

At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know.

ABOUT WEALTHSIMPLE CASH

Wealthsimple Cash is a mobile-first peer to peer payments product that allows anyone to instantly send money to friends and family for free.But that’s just the beginning. We’re on a mission to create the most human everyday banking platform in Canada: a simple, beautiful, and no-cost option that makes sending, saving, and spending money fast, fun, and rewarding. Join us and build the bank features of the future!

In this role, you will:

  • Reimagine and modernize everyday banking to be simpler and more accessible to all Canadians.
  • Represent Cash across the organization; you are the steward of the Cash business, and a champion of the Cash customer.
  • Work directly with Wealthsimple leadership to define, prioritize, and deliver the vision and strategy for Cash's banking features (think: spending, saving, and more).
  • Manage at least one other Product Manager on the Cash team, while also owning and delivering a part of the roadmap directly.
  • Partner with other engineering teams and departments across the company (e.g. Customer Support, Operations, Marketing, Compliance and more) to evolve the Cash product.
  • Lead the planning, development, and launch for new Cash features; including but not limited to:
  • *Core banking and spending features like a Cash card (physical + virtual), direct deposits, and bill payments.
  • *A rewards program to incentivize clients to spend with Cash.
  • *Streamline finances by auto-investing direct deposits, offering pre-approved credit, and providing actionable insights and tools to help clients manage their cash-flow.
  • *Tooling and automation to increase the efficiency of the Customer Support and Operations teams who support Cash.
  • Lead a cross-functional team of engineers, designers, and user researchers.
  • Work with product design and research to identify, design, validate, launch, and iterate simple, smart, and inspiring banking features that reflect the needs of our customers - functional, educational, emotional and otherwise.
  • Establish and own metrics related to client growth and adoption of Cash features (e.g. monthly spend, share of wallet, etc.).
  • Evaluate new and existing technology vendors who can help us realize the full Cash vision — trading off between efficacy, user experience, and cost.
  • Help elevate the Product Management practice at Wealthsimple and create an inclusive and supportive team culture.

We're looking for someone who has:

  • A multi-year track record of building and shipping consumer products and features loved by thousands of clients customers.
  • A passion for talking to customers, and experience with design thinking methods (e.g. customer interviews, usability tests, and co-creation).
  • A shipping mentality. We don't believe in spending forever analyzing and debating. The best way to validate something is to ship it — so let's ship it, learn, and iterate.
  • Enough technical know-how to talk with engineers about architecture and technical considerations that impact product, and a desire to learn what you don’t know to help drive decision making.
  • A passion for financial inclusion and building products that increase access to financial freedom for everyone.
  • Bonus: Experience working on a challenger bank or in the payments space.

We're looking for someone who is:

  • Able to create an inspiring product vision that is grounded in research and data, and get a team motivated about executing on that vision.
  • Comfortable navigating uncertainty and ambiguity and adept at synthesizing actionable problems, insights, and requirements from raw, unstructured qualitative and quantitative data.
  • A thoughtful, critical thinker who follows a systematic and rigorous approach to problem solving.
  • Scrappy and comfortable flexing into different roles to support your team. For example:
  • Business model and business case development
  • Mentorship and management
  • Workflow and operational process development
  • Negotiation with external vendors, regulatory bodies, and more.
  • An excellent communicator that can convey complex ideas succinctly and clearly.
  • A naturally collaborative and empathetic leader, comfortable working with a diverse group of stakeholders across the organization, making sure every voice is heard.
  • An empathetic leader who earns the trust and respect of their team and their peers.
  • Passionate about creating simple and elegant user-experiences. You can’t help but critique the UX of the apps you use.
At Wealthsimple, we embrace difference. We believe that getting to the best outcomes requires diverse perspectives and backgrounds. We create space where all voices can be heard so that we can all do our life's best work. We’re committed to openness, curiosity and creating an inclusive culture as we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Wealthsimple
Wealthsimple Inc. is a Canadian online investment management service.
Website
Industry
Finance, Financial Services
Founded
2014
Size
1000+ employees

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