Lead Product Designer

Want to help everyday Americans invest and build wealth? Financial inequality is increasing, and too many people are getting left behind. At Stash, we are passionate about democratizing wealth creation through education, advice, and products that help customers achieve greater financial freedom.

We have a number of Lead, Product Designer opportunities across three focus area groups: Engagement, Customer Acquisition, Subscriber Experience, and Service & Tools. These groupings were made to better describe the type of work each area would own, and the type of designer that would be successful. 

If you love visual design, prototyping, and motion, Engagement focuses on Stash’s core experiences. Designers in this space push the boundaries on visual exploration, develop new interaction patterns, and think about how to better move our customers through their journey of Growing, Managing, and Learning about their money. 

If visual storytelling, iterative design, and articulating business impact are your calling, Customer Acquisition, Subscriber Experience focuses on Stash subscription. 

Designers here also test visual boundaries, work extremely collaboratively with marketing, have a deep understanding of the business and their work’s impact, and in the case of growth design, are out-of-the-box thinkers with an experimental mindset.

If you're more intrigued by complex problem solving, systems thinking, and process optimization, Service & Tools touches both external and internal customers to support a better end-to-end experience. Designers here have a knack for strategic thinking, collaboration and facilitation skills, and working horizontally. They also have an appreciation for architectural thinking and a gift for finding simple solutions in complex problem spaces.

Regardless of team, as a Lead Product Designer, you create a frictionless experience that empowers and delights customers. You will help shape a clear vision of the future of user experience, pursue forward-thinking design, and deliver at a high bar.

You will partner with Product and Engineering teams to develop amazing user experiences that reimagine, innovate, and redefine the financial space. Stash is a fast-paced growth company—join us to work on hard, important problems, have fun, and make history.

What You’ll Do

• Champion a culture of user-centered design and craft
• Relentlessly raise the design bar ensuring customers have seamless, consistent, and delightful interactions every time they use Stash. 
• Simplify complexity by breaking down tough problems and aligning on actionable solutions. 
• Responsible for translating strategy into action through all phases of product design / UX work: distilling research, Information Architecture, ideation, reviews, prototyping, final spec design, and implementation.
• Create positive behavior design thinking, ideas, and solutions to help customers develop healthy financial habits.  
• Develop thought and craft leadership.
• Foster collaborative relationships with Engineering, Product, and UXR

Who You Are

• Human-centered UX designer that drives strategic product innovation and design thinking.
• An expert communicator at every level with the ability to flex between influencing partners and inspiring team members. 
• Great collaborator, team player, and mentor - you understand design is a team sport and when we win, we win together.
• Relationship builder that actively develops cross-org partnerships, fosters trust.
• Ability to balance data with customer insights to inform design decisions. 

What You Bring to the Table

• 8+ years of experience in UX/UI Design.
• Deep SME in one or combination of: 
• visual design, prototyping, motion [Engagement]
• visual storytelling, iterative design, business impact [Customer Acquisition, Subscriber Experience]
• complex problem solving, systems thinking, process [Service & Tools]
• Experience working with designers, and executives in product management and engineering. 
• Proven track record of delivering successful products.

#LI-REMOTE

At Stash it is our mission to help everyday Americans invest and build wealth. That includes people of all races,  genders, and abilities, so it is important to us to acknowledge and address the issues of inequality in financial services head on. 

Diversity and inclusion are essential to living our values, promoting innovation, and building the best products. Our success is directly related to our employees and we believe that our team should reflect the diversity of the customers that we serve.  As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible please reach out to [email protected]. 

Invest in Yourself: 

• Equity & Stash Accounts [Invest, Retire, Custodial, Bank]                     
• Flexible PTO 
• Learning & Development Fund 
• Work from Home Stipends
• Parental Leave [Primary & Secondary]

Recognition:

• BuiltIn’s Best Places to Work (2019, 2020, 2021) 
• Forbes Fintech 50 (2019, 2020, 2021)
• Best Digital Bank, Finovate Awards (2020)
• Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
• LendIt Fintech Innovator of the Year (2019 & 2020)

**No recruiters, please**