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Heard

Lead Product Designer

Health insurance
Paid time off
Asynchronous work
This job offer is closed.
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We’re looking for a Lead Product Designer to help us build for the financial back office for therapists. This role will lead product design at Heard.

Position Type: Full-Time
Location: San Francisco, CA / Remote (USA/Canada)


? About Heard
Heard's (https://joinheard.com/mission is to help therapists with their businesses.

By helping them take care of all their business needs  — accounting, taxes, bookkeeping & more, we create a world where therapists can focus on the thing they know best: helping their clients.

Unlike most small businesses, mental health providers lack the tools and systems needed to understand the ins and outs of their business. They're forced to work with a disparate array of expensive services or contractors to manage their finances, their taxes, their payroll, their savings and more. Not only is this outside their area of expertise — every hour spent wrangling finances or filling out forms is one less hour spent providing care.

Heard offers therapists bookkeeping, accounting, taxes, and payroll all in one easy-to-use platform.

Heard is growing incredibly fast. We launched in Jan 2021, and most recently raised our Series A in Feb of 2022. We have a clear, well-funded pathway to becoming an industry leading software services provider for independent mental health practitioners. 

Our Values

  • ?Focus on the customer
  • ? Psychological safety always
  • ?️ Go the extra mile, together
  • ? Be relentlessly curious
  • ?100% ownership

? About You

  • You are able to work across the 'stack' — conducting user interviews, building complex UI/UX flows, and iterating on existing features
  • You advocate for and care deeply about our customers, and translate that empathy into the work you're doing
  • You have experience creating and shipping complex products, validated by data and user testing
  • You've lead design teams in the past, and have experience in building and creating design systems
  • You have 5+ years of in-house product design experience, preferably in the fintech or healthcare field
  • You're a great communicator and collaborator. You're comfortable with regularly providing feedback, and open to receiving feedback.
  • You love working with a small (yet mighty) team!
  • If you've built products in the fintech industry, or worked on products that have handled financial information before, that's a huge plus!

? About the Role

  • You'll be joining as our first designer, working with our CTO Victoria to create and improve upon the Heard experience
  • You'll be working in a highly product-oriented team, creating and growing the design team at Heard
  • You'll be creating foundational design systems for the Heard Product
  • You'll help create and build the design process and design team at Heard
  • You'll contribute to product strategy, alongside the CTO and CEO
  • If you're not interested in IC work — this role is not for you
  • You will have signifiant impact on the product and the company, and help us scale to thousands and tens of thousands of therapists
  • You'll grow with the company — whether as a product leader, a design manager, or an individual contributor, we'll invest in you
  • We're 100% serious about making Heard the best place you'll ever work at

Benefits

  • Market salary and equity — and flexibility to choose distribution.
  • Unlimited PTO
  • 401k
  • Healthcare and dental
  • Mental Wellness Stipend
  • Remote Work Stipend

  • We want you to love the work that you do, the team that you’re working with, the environment that you’re working in. It is often hard to tell from a job description what working at a company is like, but some reasons why Heard may not be a good fit for you:
  • Our mission of helping therapists does not resonate with you
  • You desire a consistent 9-5 job.
  • You prefer highly structured, well-defined environments
  • You’re uncomfortable with ambiguity or “being the first” in figuring something out
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Heard
Heard combines smart software with real humans to handle accounting, payroll and taxes. We act as a trusted financial advisor for your private practice.
Website
Industry
Accounting, Finance
Founded
2019
Size
11-50 employees

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