Lead Product Designer

Imagine that a major, impactful event happened (or is about to occur) in your community. You are passionate about the issue and want to harness the power of the people around you to make some kind of positive change, but aren’t quite sure where to start. This is the reality of so many activists and organizers who use Change.org – and our team is uniquely positioned to help them when they need it most. We have the opportunity to tackle many real-world obstacles that can only be addressed with a deep empathy for our users, diligent product & design thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are:

• How might we fully assist those spearheading movements?
• What resources do petitioners and signers visiting our site need?
• How might we assist people in celebrating, motivating and helping others?

Change.org is searching for a Lead Designer with a masterful knowledge of, and passion for, user experience and product development processes to work within one of our multidisciplinary product teams. You will drive all aspects of the user experience, partnering with other product heads to conceive, design, and implement the strategy for your product team. We are looking for someone who is great at UX, testing, processes and accessibility and has a passion for expanding our platform to mobilize hundreds of millions of people to take deeper civic action.

Key Outcomes:

• Influence the creation and development of the user experience, feeding directly into the product strategy for your product team
• Create simple, delightful experiences for our users
• Create prototypes and conduct experiments to iteratively test your hypotheses
• Use and evolve our design system and guidelines to create new features from ideas to implementation
• Apply accessibility standards and guidelines to your designs
• Collaborate with product managers and engineers to create product plans and maintain product design processes
  
  

The most important attributes for the role are: 

• Aptitude for communicating design goals and processes clearly and concisely to other team members and stakeholders
• Have a strong creative vision and the propensity to switch easily from blue sky ideation to tactical thinking
• Willing to provide constructive feedback to other designers and welcome feedback from others
• Continually seeking opportunities to grow your knowledge and learn from others

Target experience:

• 8+ years of design experience
• Experience with mobile app design and development
• Experience with evaluative and generative research methods, and collaborating with UX researchers, to build a deeper awareness of audience behaviors
• Experience generating future ideas while tactically delivering work in the present
• Experience crafting compelling stories that persuade team members and stakeholders to adopt their ideas

Interested? Great! Here's what you should know:

This is a full time role, and while we strongly prefer folks living in the US Pacific Timezone, we will consider candidates across all US time zones (including Canada).

We’re currently able to hire staff based in the following US locations: AZ, CA, GA, IA, MD, MA, MO, NJ, NY, NC, PA, RI, TX, VT, WA. 

Change.org is a global company, and salaries are adjusted for cost of labor in each location. The annual salary of a Lead Product Designer is $200,000 in SF/NYC, $190,000 in Austin/Boston/LA/Seattle and is $170,000 in all other US cities.  The salary for Canada is $167,500 CAD. 

Benefits and perks also vary based on location. We typically offer a fully remote workforce, 100% employer-paid health plan options, life insurance, unlimited PTO, and 18 weeks of parental leave.  

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway! We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us! We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We’re actively working to increase the diversity of experience and perspectives on our team and are looking for someone who can help continue to guide that process. 

Change.org is devoted to being a diverse and inclusive workplace. Everyone says this, right? Well, we mean it—we invest in programs to bring in and lift-up women and people of color, we have in-person onboarding experiences and affinity groups to help create a place of belonging for everyone. We regularly celebrate the heritage of all staff, and we believe strongly in consistent, fair, and transparent salary scales to help level the playing field. All qualified applicants will receive consideration for employment without regard to race, color, national origin, or disability or veteran status.

We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.

California Applicants: 

We're committed to protecting your data. To learn more, please review our Change.org Job Applicant CCPA Privacy Notice here.

Change.org participates in E-verify - click here to learn more.

#LI-Remote